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Does customer satisfaction mat...
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Customer satisfaction
301
Kundenzufriedenheit
300
Consumer behaviour
151
Konsumentenverhalten
151
Beziehungsmarketing
143
Dienstleistungsqualität
143
Relationship marketing
143
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328
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Chebat, Jean-Charles
6
Balaji, M. S.
5
Gustafsson, Anders
5
Barnes, Donald C.
4
Gallan, Andrew S.
4
Martin, Drew
4
Collier, Joel E.
3
De Keyser, Arne
3
Krishen, Anjala S.
3
McColl-Kennedy, Janet R.
3
Prayag, Girish
3
Prentice, Catherine
3
Van Vaerenbergh, Yves
3
Woisetschläger, David
3
Alden, Dana
2
Ali, Faizan
2
Babin, Barry J.
2
Baker, Thomas L.
2
Beitelspacher, Lauren Skinner
2
Bhattacharya, Abhi
2
Chan, Kimmy Wa
2
Chen, Pei-Chi
2
Chen, Qimei
2
Chi, Nai-Wen
2
Ciuchita, Robert
2
Davis, Lenita
2
Devlin, James
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Donthu, Naveen
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Eisend, Martin
2
Ekinci, Yuksel
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Evanschitzky, Heiner
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Folse, Judith Anne Garretson
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Ghanbarpour, Tohid
2
Giebelhausen, Michael
2
Gloor, Peter A.
2
Grégoire, Yany
2
Guo, Lin
2
Gäthke, Jana
2
He, Yi
2
Holmqvist, Jonas
2
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Journal of business research : JBR
Journal of retailing and consumer services
421
International journal of hospitality management
359
The journal of services marketing
191
IMF Working Papers
182
The service industries journal
172
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
172
Tourism management : research, policies, practice
170
Journal of travel and tourism marketing
165
NBER working paper series
163
Journal of hospitality marketing & management
153
Working paper / National Bureau of Economic Research, Inc.
142
International journal of contemporary hospitality management
141
Journal of banking & finance
138
The review of financial studies
123
Finance research letters
121
Journal of financial economics
120
NBER Working Paper
119
Cogent business & management
117
International review of financial analysis
110
Services marketing quarterly
99
SpringerLink / Bücher
99
IMF Staff Country Reports
96
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
96
The journal of corporate finance : contracting, governance and organization
94
Pacific-Basin finance journal
90
Service business
89
Journal of service research : JSR
88
Journal of air transport management
87
The TQM journal : the international review of organizational improvement
86
Asia Pacific journal of marketing and logistics
85
Tourism management perspectives : TMP
84
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
81
The journal of finance : the journal of the American Finance Association
80
Psychology & marketing
79
International journal of productivity and quality management : IJPQM
73
International review of economics & finance : IREF
72
Journal of the Academy of Marketing Science
72
Discussion paper / Centre for Economic Policy Research
71
Industrial marketing management : the international journal for industrial and high-tech firms
71
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ECONIS (ZBW)
328
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1
Information asymmetry and the wealth appropriation effect in the bond market : evidence from late disclosures
Khalil, Samer
;
Mansi, Sattar
;
Mazboudi, Mohamad
;
Zhang, …
- In:
Journal of business research : JBR
95
(
2019
),
pp. 49-61
Persistent link: https://www.econbiz.de/10011979764
Saved in:
2
Green bond market and sentiment : is there a switching behaviour?
Piñeiro Chousa, Juan Ramón
;
López-Cabarcos, M. Ángeles
- In:
Journal of business research : JBR
141
(
2022
),
pp. 520-527
Persistent link: https://www.econbiz.de/10013168072
Saved in:
3
How do corporate social responsibility (CSR) and innovativeness increase financial gains? : a customer perspective analysis
Ghanbarpour, Tohid
;
Gustafsson, Anders
- In:
Journal of business research : JBR
140
(
2022
),
pp. 471-481
Persistent link: https://www.econbiz.de/10013040676
Saved in:
4
Institutional herding and risk-return relationship
Huang, Teng-Ching
;
Wu, Ching-Chih
;
Lin, Bing-huei
- In:
Journal of business research : JBR
69
(
2016
)
6
,
pp. 2073-2080
Persistent link: https://www.econbiz.de/10011471695
Saved in:
5
SEO firms' lottery-like characteristics, institutional ownership, and long-run performance
Hsu, Junming
;
Yang, Tung-Hsiao
;
Sung, Po-Shen
- In:
Journal of business research : JBR
69
(
2016
)
6
,
pp. 2160-2166
Persistent link: https://www.econbiz.de/10011472149
Saved in:
6
Short-term institutional investors and agency costs of debt
Kim, Hyun-Dong
;
Kim, Yura
;
Mantecon, Tomas
;
Song, …
- In:
Journal of business research : JBR
95
(
2019
),
pp. 195-210
Persistent link: https://www.econbiz.de/10011979870
Saved in:
7
Institutional ownership horizon, corporate social responsibility and shareholder value
Erhemjamts, Otgontsetseg
;
Huang, Kershen
- In:
Journal of business research : JBR
105
(
2019
),
pp. 61-79
Persistent link: https://www.econbiz.de/10012128480
Saved in:
8
Institutional investors' ownership stability and firms' innovation
Sakaki, Hamid
;
Jory, Surendranath R.
- In:
Journal of business research : JBR
103
(
2019
),
pp. 10-22
Persistent link: https://www.econbiz.de/10012104074
Saved in:
9
Does institutional short-termism matter with managerial myopia?
Chen, Yu-Fen
;
Lin, Fu-Lai
;
Yang, Sheng-Yung
- In:
Journal of business research : JBR
68
(
2015
)
4
,
pp. 845-850
Persistent link: https://www.econbiz.de/10010504965
Saved in:
10
Distracted passive institutional shareholders and firm transparency
Xue, Xiaolin
;
Zhang, Junrui
;
Yu, Yangxin
- In:
Journal of business research : JBR
110
(
2020
),
pp. 347-359
Persistent link: https://www.econbiz.de/10012237862
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