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Measuring service quality with text analytics : considering both importance and performance of consumer opinions on social and non-social online platforms
Lu, Lin; Xu, Pei; Wang, Yen-Yao; Wang, Yu - In: Journal of business research : JBR 169 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014468560
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Market orientation in the context of SMEs : a conceptual framework
Raju, P. S.; Lonial, Subhash C.; Crum, Michael D. - In: Journal of business research : JBR 64 (2011) 12, pp. 1320-1326
Persistent link: https://www.econbiz.de/10009382479
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The effect of high performance work systems on small and medium size enterprises
Ivars, Jose Vicente Pascual; Comeche Martínez, Jose Manuel - In: Journal of business research : JBR 68 (2015) 7, pp. 1463-1465
Persistent link: https://www.econbiz.de/10011297920
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The roles of NSD performance and standardized service development processes in the performance of micro, small, and medium-sized enterprises
Blommerde-Winters, Tadhg - In: Journal of business research : JBR 139 (2022), pp. 56-68
Persistent link: https://www.econbiz.de/10013194149
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Investigating the moderating role of education on a structural model of restaurant performance using multi-group PLS-SEM analysis
Lee, Craig; Hallak, Rob - In: Journal of business research : JBR 88 (2018), pp. 298-305
Persistent link: https://www.econbiz.de/10011869754
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How does innovation matter for sustainable performance? : evidence from small and medium-sized enterprises
Zhang, Zhongqingyang; Zhu, Huiming; Zhou, Zhongbao; Zou, Kai - In: Journal of business research : JBR 153 (2022), pp. 251-265
Persistent link: https://www.econbiz.de/10013534021
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Management structure and the performance of funds of mutual funds
Bertin, William J.; Prather, Laurie - In: Journal of business research : JBR 62 (2009) 12, pp. 1364-1369
Persistent link: https://www.econbiz.de/10003900801
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Manufacturer perceptions of the consequences of task and emotional conflict within domestic channels of distribution
Rose, Gregory; Shoham, Aviv; Neill, Stern; Ruvio, Ayalla - In: Journal of business research : JBR 60 (2007) 4, pp. 296-304
Persistent link: https://www.econbiz.de/10003451379
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Fuzzy set ideal type analysis
Kvist, Jon - In: Journal of business research : JBR 60 (2007) 5, pp. 474-481
Persistent link: https://www.econbiz.de/10003451477
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Re-assessment of E-S-Qual and E-RecS-Qual in a pure service setting
Akinci, Serkan; Atilgan-Inan, Eda; Aksoy, Safak - In: Journal of business research : JBR 63 (2010) 3, pp. 232-240
Persistent link: https://www.econbiz.de/10003959631