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Language use in services : recent advances and directions for future research
Holmqvist, Jonas; Van Vaerenbergh, Yves; Grönroos, … - In: Journal of business research : JBR 72 (2017), pp. 114-118
Persistent link: https://www.econbiz.de/10011645519
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On conducting business in the new electronic environment : [the first international conference - COTIM95 - was held in November 1995 in Newport, Rhode Island]
In: Journal of business research : JBR Vol. 41, nr. 3 : Special issue (1998)
Persistent link: https://www.econbiz.de/10004277474
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New industrial service development : scenarios for success and failure
DeBrentani, Ulrike - In: Journal of business research : JBR 32 (1995) 2, pp. 93-103
Persistent link: https://www.econbiz.de/10001174912
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The industrial purchase decision for professional services
Stock, James R. - In: Journal of business research : JBR 15 (1987) 1, pp. 1-13
Persistent link: https://www.econbiz.de/10001029677
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Defining service innovation : a review and synthesis
Witell, Lars; Snyder, Hannah; Gustafsson, Anders; … - In: Journal of business research : JBR 69 (2016) 8, pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
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Fostering a trans-disciplinary perspectives of service ecosystems
Lusch, Robert F.; Vargo, Stephen L.; Gustafsson, Anders - In: Journal of business research : JBR 69 (2016) 8, pp. 2957-2963
Persistent link: https://www.econbiz.de/10011507855
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Systemic principles of value co-creation : synergetics of value and service ecosystems
Meynhardt, Timo; Chandler, Jennifer D.; Strathoff, Pepe - In: Journal of business research : JBR 69 (2016) 8, pp. 2981-2989
Persistent link: https://www.econbiz.de/10011507878
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Heteropathic versus homopathic resource integration and value co-creation in service ecosystems
Peters, Linda D. - In: Journal of business research : JBR 69 (2016) 8, pp. 2999-3007
Persistent link: https://www.econbiz.de/10011507883
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Multiplex value cocreation in unique service exchanges
Razmdoost, Kamran; Alinaghian, Leila; Smyth, Hedley J. - In: Journal of business research : JBR 96 (2019), pp. 277-286
Persistent link: https://www.econbiz.de/10011980996
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Service innovation in e-commerce last mile delivery : mapping the e-customer journey
Vakulenko, Yulia; Shams, Poja; Hellström, Daniel; … - In: Journal of business research : JBR 101 (2019), pp. 461-468
Persistent link: https://www.econbiz.de/10012103423