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~isPartOf:"Journal of business research : JBR"
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Dienstleistungsqualität
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Journal of business research : JBR
The journal of services marketing
11
Research on emotion in organizations
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7
Industrial marketing management : the international journal for industrial and high-tech firms
6
Journal of Business Research
6
Journal of service research : JSR
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Australasian marketing journal
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Emerald insight
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European Journal of Marketing
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Managing cultural diversity in Asia : a research companion
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European journal of marketing : EJM
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Managing gender diversity in Asia : a research companion
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Business horizons
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Business practices, growth and economic policy in emerging markets
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California management review
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Ethics training in action : an examination of issues, techniques, and development
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ECONIS (ZBW)
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The role of emotional value for reading and giving eWOM in altruistic services
Previte, Josephine
;
Russell-Bennett, Rebekah
;
Mulcahy, Rory
- In:
Journal of business research : JBR
99
(
2019
),
pp. 157-166
Persistent link: https://www.econbiz.de/10012023590
Saved in:
2
Transforming community well-being through patients' lived experiences
Gallan, Andrew S.
;
McColl-Kennedy, Janet R.
; …
- In:
Journal of business research : JBR
100
(
2019
),
pp. 376-391
Persistent link: https://www.econbiz.de/10012023814
Saved in:
3
Cocreative customer practices : effects of health care customer value cocreation practices on well-being
McColl-Kennedy, Janet R.
;
Hogan, Suellen J.
;
Witell, Lars
; …
- In:
Journal of business research : JBR
70
(
2017
),
pp. 55-66
Persistent link: https://www.econbiz.de/10011620250
Saved in:
4
How do you feel today? : managing patient emotions during health care experiences to enhance well-being
McColl-Kennedy, Janet R.
;
Danaher, Tracey S.
;
Gallan, …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 247-259
Persistent link: https://www.econbiz.de/10011745308
Saved in:
5
Competing through service innovation : the role of bricolage and entrepreneurship in project-oriented firms
Salunke, Sandeep
;
Weerawardena, Jay
;
McColl-Kennedy, …
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1085-1097
Persistent link: https://www.econbiz.de/10009756189
Saved in:
6
Involvement, satisfaction, and brand loyalty in a small business services setting
Russell-Bennett, Rebekah
;
McColl-Kennedy, Janet R.
; …
- In:
Journal of business research : JBR
60
(
2007
)
12
,
pp. 1253-1260
Persistent link: https://www.econbiz.de/10003571123
Saved in:
7
Competing through service innovation: The role of bricolage and entrepreneurship in project-oriented firms
Salunke, Sandeep
;
Weerawardena, Jay
;
McColl-Kennedy, …
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1085-1097
Persistent link: https://www.econbiz.de/10010119585
Saved in:
8
Justice strategy options for increased customer satisfaction in a services recovery setting
Sparks, Beverley A.
;
Mccoll-Kennedy, Janet R.
- In:
Journal of business research : JBR
54
(
2001
)
3
,
pp. 209-218
Persistent link: https://www.econbiz.de/10006724464
Saved in:
9
Special issue on services marketing: Australia
Mccoll-Kennedy, Janet R.
- In:
Journal of business research : JBR
54
(
2001
)
3
,
pp. 185-188
Persistent link: https://www.econbiz.de/10006724467
Saved in:
10
Subordinate-manager gender combination and perceived leadership style influence on emotions, self-esteem and organizational commitment
Mccoll-Kennedy, Janet R.
;
Anderson, Ronald D.
- In:
Journal of business research : JBR
58
(
2005
)
2
,
pp. 115-125
Persistent link: https://www.econbiz.de/10006713995
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