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Relationship marketing
650
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648
Consumer behaviour
414
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Resource-based view
221
Ressourcenorientierter Ansatz
219
Customer satisfaction
153
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Balaji, M. S.
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Ko, Eunju
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Witell, Lars
7
Gupta, Suraksha
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Roy, Sanjit
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Akter, Shahriar
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McLean, Graeme J.
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Oghazi, Pejvak
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Parida, Vinit
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Sharma, Piyush
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Veloutsou, Cleopatra
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4
Babin, Barry J.
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Valette-Florence, Pierre
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3
Beatty, Sharon E.
3
Beheshti, Hooshang M.
3
Black, Iain
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Boso, Nathaniel
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Journal of business research : JBR
Journal of retailing and consumer services
786
Industrial marketing management : the international journal for industrial and high-tech firms
627
SpringerLink / Bücher
609
The service industries journal
488
International journal of hospitality management
372
The journal of business & industrial marketing
298
The journal of services marketing
292
International journal of production economics
261
Journal of the Academy of Marketing Science
222
Electronic commerce research
220
Journal of strategic marketing
208
European journal of operational research : EJOR
200
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
193
Technological forecasting & social change : an international journal
186
Gabler Edition Wissenschaft
173
Cogent business & management
169
Springer eBook Collection
168
International journal of electronic customer relationship management : IJECRM
167
Journal of service management
167
Management science : journal of the Institute for Operations Research and the Management Sciences
165
International journal of business information systems : IJBIS
161
International journal of contemporary hospitality management
156
Strategic management journal
153
Tourism management : research, policies, practice
153
International journal of production research
151
Journal of travel and tourism marketing
151
Journal of service research : JSR
150
Service business
149
Journal of retailing
148
Information systems and e-business management : ISeB
147
Journal of marketing
145
Journal of hospitality marketing & management
140
Asia Pacific journal of marketing and logistics
137
Springer eBook Collection / Business and Economics
136
Journal of internet commerce
133
International journal of electronic marketing and retailing : IJEMR
131
Marketing intelligence & planning
130
Psychology & marketing
128
Information systems research : ISR
127
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ECONIS (ZBW)
1,040
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1
Customer engagement, consumption and firm performance in a multi-actor service eco-system : the moderating role of resource integration
Ho, Mia Hsiao-Wen
;
Chung, Henry F. L.
;
Kingshott, Russel
; …
- In:
Journal of business research : JBR
121
(
2020
),
pp. 557-566
Persistent link: https://www.econbiz.de/10012417377
Saved in:
2
Digital services and competitive advantage : strengthening the links between RBV, KBV, and innovation
Cuthbertson, Richard W.
;
Furseth, Peder Inge
- In:
Journal of business research : JBR
152
(
2022
),
pp. 168-176
Persistent link: https://www.econbiz.de/10013493969
Saved in:
3
Resources and digital export : an RBV perspective on the role of digital technologies and capabilities in cross-border e-commerce
Elia, Stefano
;
Giuffrida, Maria
;
Mariani, Marcello M.
; …
- In:
Journal of business research : JBR
132
(
2021
),
pp. 158-169
Persistent link: https://www.econbiz.de/10012581694
Saved in:
4
Antecedents, consequences, and challenges of small and medium-sized enterprise digitalization
Eller, Robert
;
Alford, Philip
;
Kallmünzer, Andreas
; …
- In:
Journal of business research : JBR
112
(
2020
),
pp. 119-127
Persistent link: https://www.econbiz.de/10012230567
Saved in:
5
Service firm capabilities and performance : contingent analysis of customer contact
Cruz-Ros, Sonia
;
Gonzalez-Cruz, Tomas F.
- In:
Journal of business research : JBR
68
(
2015
)
7
,
pp. 1612-1621
Persistent link: https://www.econbiz.de/10011298890
Saved in:
6
Innovation in service ecosystems : breaking, making, and maintaining institutionalized rules of resource integration
Koskela-Huotari, Kaisa
;
Edvardsson, Bo
;
Jonas, Julia M.
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2964-2971
Persistent link: https://www.econbiz.de/10011507869
Saved in:
7
Internationalization speed, resources and performance : evidence from Indian software industry
Jain, Naveen Kumar
;
Celo, Sokol
;
Kumar, Vikas
- In:
Journal of business research : JBR
95
(
2019
),
pp. 26-37
Persistent link: https://www.econbiz.de/10011979733
Saved in:
8
Service advantage built on service capabilities : an empirical inquiry of international new ventures
Martin, Silvia L.
;
Javalgi, Rajshekhar G.
;
Ciravegna, …
- In:
Journal of business research : JBR
88
(
2018
),
pp. 371-381
Persistent link: https://www.econbiz.de/10011869826
Saved in:
9
Service innovation in e-commerce last mile delivery : mapping the e-customer journey
Vakulenko, Yulia
;
Shams, Poja
;
Hellström, Daniel
; …
- In:
Journal of business research : JBR
101
(
2019
),
pp. 461-468
Persistent link: https://www.econbiz.de/10012103423
Saved in:
10
Linking customer resources to firm success : the role of marketing program implementation
Lee, Ruby P.
;
Naylor, Gillian
;
Chen, Qimei
- In:
Journal of business research : JBR
64
(
2011
)
4
,
pp. 394-400
Persistent link: https://www.econbiz.de/10008859027
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