Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of business research : JBR"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Technology mediation in servic...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
6
Relationship marketing
6
Consumer behaviour
4
Dienstleistungssektor
4
Konsumentenverhalten
4
Service industry
4
Customer satisfaction
2
Dienstleistungsqualität
2
Digitalisierung
2
Digitization
2
Innovation
2
Innovation management
2
Innovationsmanagement
2
Internet marketing
2
Kundenzufriedenheit
2
Marketing management
2
Marketingmanagement
2
Online-Marketing
2
Service quality
2
Adoption
1
Animal companions
1
Arbeitskräfte
1
Artificial intelligence
1
Automation
1
Automatisierung
1
Balance theory
1
Bibliometrics
1
Bibliometrie
1
Business-to-business context
1
Channel design
1
Channel management
1
Confidence
1
Contract renewal
1
Customer churn
1
Customer experience
1
Customer journey mapping
1
Customer orientation
1
Customer roles
1
Customer service
1
Customer vulnerability
1
more ...
less ...
Online availability
All
Undetermined
10
Free
1
Type of publication
All
Article
11
Type of publication (narrower categories)
All
Article in journal
11
Aufsatz in Zeitschrift
11
Language
All
English
11
Author
All
Schumann, Jan Hendrik
6
Wünderlich, Nancy V.
6
Rötzmeier-Keuper, Julia
2
Andreassen, Tor W.
1
Bowen, David E.
1
Castell, Carolin
1
Chowdhury, Ilma Nur
1
De Keyser, Arne
1
Doorn, Jenny van
1
Fleischer, Hannes
1
Golovko, Dimitri
1
Graf-Vlachy, Lorenz
1
Grüner, Alina
1
Gustafsson, Anders
1
Haff, André
1
Hamari, Juho
1
Heidenreich, Sven
1
Hendricks, Jennifer
1
Hogreve, Jens
1
Holthöwer, Jana
1
Kiefer, Jasmin
1
Kunz, Werner
1
König, Andreas
1
Larivière, Bart
1
Li, Jia
1
Mousavi, Sahar
1
Nagel, Christian Siegfried Anton
1
Paluch, Stefanie
1
Parvinen, Petri
1
Postel, Lea
1
Puntoni, Stefano
1
Schmitz, Gertrud
1
Schubach, Sebastian
1
Sirianni, Nancy J.
1
Smailhodzic, Edin
1
Sousa, Rui
1
Voss, Christopher A.
1
Wangenheim, Florian von
1
more ...
less ...
Published in...
All
Journal of business research : JBR
Journal of retailing
7
Journal of service research : JSR
7
Journal of Business Ethics
3
SpringerLink / Bücher
3
Creativity and Innovation Management
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of Service Management
2
Journal of business economics : JBE
2
Journal of business ethics : JOBE
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Journal of the Academy of Marketing Science
2
Remote Services : neue Formen der Internationalisierung von Dienstleistungen
2
Springer eBook Collection
2
TU München - Lehrstuhl für Dienstleistungs- und Technologiemarketing - Publikationen
2
Technologie und Dienstleistung : Innovationen in Forschung, Wissenschaft und Unternehmen ; Beiträge der 7. Dienstleistungstagung des BMBF
2
Three Essays on the marketing of innovations : community collaboration, strategy at product launch, and customers’ post-adoption experience of really new products
2
Three essays on new challenges and opportunities for marketing in an evolving technological environment
2
Three essays on success factors of digital and non-digital services
2
Working Paper Series
2
AMS review : official publication of the Academy of Marketing Science
1
Applied marketing science / Angewandte Marketingforschung
1
Arbeitsbericht ; No 16
1
CLIC executive briefing
1
EXFED Working Paper Series
1
Electronic markets : the international journal on networked business
1
European Management Journal
1
European management journal : publ. twice a year for the Scottish Business School
1
Export und Internationalisierung wissensintensiver Dienstleistungen
1
Gabler Edition Wissenschaft
1
Gabler Research / Applied Marketing Science /Angewandte Marketingforschung
1
Gabler Research / Applied marketing science / Angewandte Marketingforschung
1
Gabler research
1
Gospodarka Narodowa
1
HMD : Praxis der Wirtschaftsinformatik
1
Harvard-Business-Manager : das Wissen der Besten
1
International marketing review
1
Journal of Business Venturing
1
Journal of International Management
1
more ...
less ...
Source
All
ECONIS (ZBW)
11
Showing
1
-
10
of
11
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Renew or cancel? : drivers of customer renewal decisions for IT-based service contracts
Wangenheim, Florian von
;
Wünderlich, Nancy V.
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 181-188
Persistent link: https://www.econbiz.de/10011745251
Saved in:
2
Contrasting risk perceptions of technology-based service innovations in inter-organizational settings
Paluch, Stefanie
;
Wünderlich, Nancy V.
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2424-2431
Persistent link: https://www.econbiz.de/10011491008
Saved in:
3
Overcoming vulnerability : channel design strategies to alleviate vulnerability perceptions in customer journeys
Wünderlich, Nancy V.
;
Hogreve, Jens
;
Chowdhury, Ilma Nur
; …
- In:
Journal of business research : JBR
116
(
2020
),
pp. 377-386
Persistent link: https://www.econbiz.de/10012257627
Saved in:
4
Triadic relationships in the context of services for animal companions
Rötzmeier-Keuper, Julia
;
Hendricks, Jennifer
; …
- In:
Journal of business research : JBR
85
(
2018
),
pp. 295-303
Persistent link: https://www.econbiz.de/10011815549
Saved in:
5
The great game of business : advancing knowledge on gamification in business contexts
Wünderlich, Nancy V.
;
Gustafsson, Anders
;
Hamari, Juho
; …
- In:
Journal of business research : JBR
106
(
2020
),
pp. 273-276
Persistent link: https://www.econbiz.de/10012158364
Saved in:
6
"Service Encounter 2.0" : an investigation into the roles of technology, employees and customers
Larivière, Bart
;
Bowen, David E.
;
Andreassen, Tor W.
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 238-246
Persistent link: https://www.econbiz.de/10011745302
Saved in:
7
Influence of company Facebook activities on recruitment success
Golovko, Dimitri
;
Schumann, Jan Hendrik
- In:
Journal of business research : JBR
104
(
2019
),
pp. 161-169
Persistent link: https://www.econbiz.de/10012104951
Saved in:
8
Enhancing adoption of sustainable product innovations : addressing reduced performance with risk-reducing product modifications
Nagel, Christian Siegfried Anton
;
Heidenreich, Sven
; …
- In:
Journal of business research : JBR
179
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014555826
Saved in:
9
Sharing is caring? : the effect of negative peer-to-peer experiences on loyalty intentions in the sharing economy
Grüner, Alina
;
Postel, Lea
;
Schumann, Jan Hendrik
- In:
Journal of business research : JBR
181
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014556705
Saved in:
10
Integrating digital platform dynamics into customer orientation research : a systematic review and research agenda
Castell, Carolin
;
Kiefer, Jasmin
;
Schubach, Sebastian
; …
- In:
Journal of business research : JBR
163
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014303730
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
