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Hotel industry
45
Hotellerie
44
Hospital
35
Krankenhaus
35
Quality management
28
Qualitätsmanagement
28
Dienstleistungsqualität
24
Service quality
24
Consumer behaviour
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Claver Cortés, Enrique
4
Marco Lajara, Bartolomé
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Zaragoza-Sáez, Patrocinio del Carmen
4
Úbeda García, Mercedes
4
Martin, Drew
3
Navarro, Susana
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Woodside, Arch G.
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Baum, Tom
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Dhir, Amandeep
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Gallan, Andrew S.
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Hultman, Magnus
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Oghazi, Pejvak
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Oh, Haemoon
2
Raïes, Karine
2
Tse, Ying Kei
2
Wong, IpKin Anthony
2
Zhang, Minhao
2
Abadie, Amelie
1
Abbasi, Faramarz
1
Abdelmoety, Ziad Hassan
1
Abreu, António
1
Agag, Gomaa
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Aksoy, Lerzan
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Alfakhri, Demah
1
Ali, Faizan
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Alofan, Fahad
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Aloini, Davide
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Alrawadieh, Zaid
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Amado, Carla A. F.
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Andreu, Luisa
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Appio, Francesco Paolo
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Arici, Hasan Evrim
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Armenakis, Achilles A.
1
Arnold, Todd J.
1
Arruda, Carolina
1
Arévalo, Rodrigo
1
Baloglu, Seyhmus
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Bao, Qun
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Baray, Jérôme
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Journal of business research : JBR
International journal of hospitality management
1,322
International journal of contemporary hospitality management
567
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
555
International journal of productivity and quality management : IJPQM
531
International Journal of Contemporary Hospitality Management
505
NBER working paper series
477
The TQM journal : the international review of organizational improvement
442
International journal of quality & reliability management
425
Working paper / National Bureau of Economic Research, Inc.
413
International Journal of Quality & Reliability Management
409
International journal of production research
409
NBER Working Paper
389
Discussion paper series / IZA
375
Tourism management : research, policies, practice
370
Journal of hospitality marketing & management
277
Health care management review : HCM review
271
Total quality management & business excellence
269
International journal of production economics
243
European journal of operational research : EJOR
232
Tourism economics : the business and finance of tourism and recreation
230
SpringerLink / Bücher
226
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
209
The TQM Magazine
208
IZA Discussion Paper
207
Health care management science
205
Quality management journal : QMJ
200
Journal of health organization and management
193
International journal of six sigma and competitive advantage : IJSSCA
189
Journal of health economics
185
Applied economics
169
IZA Discussion Papers
166
The service industries journal
161
Discussion paper / Centre for Economic Policy Research
160
Journal of travel and tourism marketing
143
Health economics
136
Working paper
136
Management science : journal of the Institute for Operations Research and the Management Sciences
134
Tourism management perspectives : TMP
133
International journal of services and operations management
116
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ECONIS (ZBW)
128
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1
Nurturing tourists' ethical food consumption : testing the persuasive strengths of alternative messages in a natural hotel setting
Cozzio, Claudia
;
Volgger, Michael
;
Taplin, Ross
; …
- In:
Journal of business research : JBR
117
(
2020
),
pp. 268-279
Persistent link: https://www.econbiz.de/10012286022
Saved in:
2
Value co-creation among
hotels
and disabled customers : an exploratory study
Navarro, Susana
;
Andreu, Luisa
;
Cervera, Amparo
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 813-818
Persistent link: https://www.econbiz.de/10010363297
Saved in:
3
The complexity of decision-making processes and IoT adoption in accommodation SMEs
Pappas, Nikolaos
;
Caputo, Andrea
;
Pellegrini, …
- In:
Journal of business research : JBR
131
(
2021
),
pp. 573-583
Persistent link: https://www.econbiz.de/10012545090
Saved in:
4
The Caribbean Medical Center case : marketing decision-making for hospitals facing customer attrition
Exprúa, José
;
Rodríguez Barberena, Lucienne
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3878-3885
Persistent link: https://www.econbiz.de/10011515293
Saved in:
5
Price-personalization : customer typology based on hospitality business
Tomczyk, Arkadiusz T.
;
Buhalis, Dimitrios
;
Fan, Daisy X. F.
- In:
Journal of business research : JBR
147
(
2022
),
pp. 462-476
Persistent link: https://www.econbiz.de/10013271525
Saved in:
6
Operational flexibility-entrepreneurial orientation relationship : effects and consequences
Chahal, Hardeep
;
Gupta, Mahesh Chander
;
Lonial, Subhash
; …
- In:
Journal of business research : JBR
105
(
2019
),
pp. 154-167
Persistent link: https://www.econbiz.de/10012128494
Saved in:
7
Reimagining attraction and retention of hospitality management talent : a multilevel identity perspective
King, Ceridwyn
;
Madera, Juan M.
;
Lee, Lindsey
;
Murillo, …
- In:
Journal of business research : JBR
136
(
2021
),
pp. 251-262
Persistent link: https://www.econbiz.de/10012663295
Saved in:
8
Medical
hotels
in the growing healthcare business industry : impact of international travelers' perceived outcomes
Han, Heesup
;
Kim, Yunhi
;
Kim, Chulwon
;
Ham, Sunny
- In:
Journal of business research : JBR
68
(
2015
)
9
,
pp. 1869-1877
Persistent link: https://www.econbiz.de/10011384155
Saved in:
9
Understanding customer engagement and social media activities in tourism : a latent profile analysis and cross-validation
So, Kevin Kam Fung
;
Wei, Wei
;
Martin, Drew
- In:
Journal of business research : JBR
129
(
2021
),
pp. 474-483
Persistent link: https://www.econbiz.de/10012509683
Saved in:
10
The role of aesthetics and design in hotelscape : a phenomenological investigation of cosmopolitan consumers
Alfakhri, Demah
;
Harness, D.
;
Nicholson, John
;
Harness, Tina
- In:
Journal of business research : JBR
85
(
2018
),
pp. 523-531
Persistent link: https://www.econbiz.de/10011815644
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