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Examining the Effects of Servi...
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Satisfaction
102
Consumer behaviour
67
Konsumentenverhalten
67
Zufriedenheit
63
Beziehungsmarketing
54
Relationship marketing
54
Customer satisfaction
50
Kundenzufriedenheit
50
Loyalty
36
Lebensqualität
25
Quality of life
25
Arbeitszufriedenheit
23
Job satisfaction
23
Dienstleistungsqualität
18
Service quality
18
Brand management
17
Markenführung
17
Brand image
16
Markenimage
16
Emotion
15
Well-being
13
Personality psychology
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Persönlichkeitspsychologie
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Happiness
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8
Social web
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Trust
8
Beschwerdemanagement
7
Complaint management
7
Internet marketing
7
Life satisfaction
7
Markenartikel
7
Online-Marketing
7
Einzelhandel
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6
Entrepreneurship approach
6
Holiday behaviour
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129
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Agarwal, Shaurya
3
Berezan, Orie
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Dennis, Charles
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Foroudi, Pantea
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Jin, Zhongqi
3
Kachroo, Pushkin
3
Krishen, Anjala S.
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Melewar, T. C.
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Oghazi, Pejvak
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Papagiannidis, Savvas
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Septianto, Felix
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2
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2
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2
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2
Gupta, Suraksha
2
Hudson, Sarah
2
Ko, Eunju
2
Mason, Michela C.
2
McColl-Kennedy, Janet R.
2
Raggiotto, Francesco
2
Wang, Huanzhang
2
Woodside, Arch G.
2
Abosag, Ibrahim
1
Adame-Sánchez, Consolación
1
Afonso, Carolina
1
Aghazadeh, Hashem
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Ahrholdt, Dennis C.
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Aiello, Gaetano
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1
Alamanos, Eleftherios
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Alkire, Linda
1
Allen, Juliann
1
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Journal of business research : JBR
Discussion paper series / IZA
429
IZA Discussion Paper
241
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
197
Journal of retailing and consumer services
113
International journal of happiness and development
112
NBER working paper series
112
Journal of economic behavior & organization : JEBO
110
Working paper / National Bureau of Economic Research, Inc.
107
International journal of hospitality management
96
NBER Working Paper
89
GLO discussion paper
81
Journal of vocational behavior
80
CESifo working papers
76
Working paper
72
Journal of economic psychology : research in economic psychology and behavioral economics
71
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
69
Journal of travel and tourism marketing
68
Discussion paper
67
SOEPpaper
66
Tourism management : research, policies, practice
65
Applied economics letters
62
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
59
The journal of socio-economics
55
Applied economics
49
The journal of services marketing
47
Tourism management perspectives : TMP
46
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
45
Discussion paper / Tinbergen Institute
43
Economics letters
43
Journal of hospitality marketing & management
42
Cogent business & management
41
International review of economics : journal of civil economy
41
IZA Discussion Papers
40
Journal of behavioral and experimental economics
39
Social Indicators Research
39
Journal of Services Marketing
38
Journal of career development
36
Kyklos : international review for social sciences
35
Tourism analysis : an interdisciplinary tourism & hospitality journal
34
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ECONIS (ZBW)
129
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1
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129
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1
Does
loyalty
span domains? : examining the relationship between consumer
loyalty
, other loyalties and happiness
Aksoy, Lerzan
;
Keiningham, Timothy
;
Buoye, Alexander
; …
- In:
Journal of business research : JBR
68
(
2015
)
12
,
pp. 2464-2476
Persistent link: https://www.econbiz.de/10011399506
Saved in:
2
The relationship between
satisfaction
and
loyalty
: a mediator analysis
Picón, Araceli
;
Castro, Ignacio
;
Roldán, José L.
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 746-751
Persistent link: https://www.econbiz.de/10010363348
Saved in:
3
Exploring the influence of customers' time horizon perspectives on the
satisfaction-loyalty
link
Kuppelwieser, Volker
;
Sarstedt, Marko
- In:
Journal of business research : JBR
67
(
2014
)
12
,
pp. 2620-2627
Persistent link: https://www.econbiz.de/10010483030
Saved in:
4
The empirical study of consumers'
loyalty
for display technology
Lin, Chiu Hui
;
Wu, Chih-Wen
;
Cheng, Yi-Han
- In:
Journal of business research : JBR
68
(
2015
)
11
,
pp. 2260-2265
Persistent link: https://www.econbiz.de/10011389323
Saved in:
5
Engaging the avatar : the effects of authenticity signals during chat-based service recoveries
Esmark Jones, Carol L.
;
Hancock, Tyler
;
Kazandjian, Brett
; …
- In:
Journal of business research : JBR
144
(
2022
),
pp. 703-716
Persistent link: https://www.econbiz.de/10013185032
Saved in:
6
Enhancing consumer value of the co-design experience in mass customization
Turner, Frances
;
Merle, Aurélie
;
Gotteland, David
- In:
Journal of business research : JBR
117
(
2020
),
pp. 473-483
Persistent link: https://www.econbiz.de/10012287167
Saved in:
7
Enhancing
loyalty
: when improving consumer
satisfaction
and delight matters
Ahrholdt, Dennis C.
;
Gudergan, Siegfried
;
Ringle, …
- In:
Journal of business research : JBR
94
(
2019
),
pp. 18-27
Persistent link: https://www.econbiz.de/10011947285
Saved in:
8
Asymmetric effects of customer emotions on
satisfaction
and
loyalty
in a utilitarian service context
Rychalski, Aude
;
Hudson, Sarah
- In:
Journal of business research : JBR
71
(
2017
),
pp. 84-91
Persistent link: https://www.econbiz.de/10011622501
Saved in:
9
Strategic orientation towards digitization to improve supermarket
loyalty
in an omnichannel context
Cuesta-Valiño, Pedro
;
Gutiérrez-Rodríguez, Pablo
; …
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013534155
Saved in:
10
The study of service innovation for digiservice on
loyalty
Wu, Chih-wen
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 819-824
Persistent link: https://www.econbiz.de/10010363295
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