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Customer satisfaction
301
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Journal of business research : JBR
Industrial marketing management : the international journal for industrial and high-tech firms
878
Discussion paper series / IZA
594
Journal of retailing and consumer services
486
International journal of production economics
472
International journal of hospitality management
406
The journal of business & industrial marketing
350
International journal of production research
342
IZA Discussion Paper
308
NBER working paper series
282
Working paper / National Bureau of Economic Research, Inc.
268
IZA Discussion Papers
262
CESifo working papers
239
NBER Working Paper
236
The journal of services marketing
229
SpringerLink / Bücher
228
Journal of economic behavior & organization : JEBO
223
Tourism management : research, policies, practice
223
European journal of operational research : EJOR
221
The service industries journal
211
Journal of Services Marketing
208
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
207
Journal of travel and tourism marketing
192
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
179
Journal of hospitality marketing & management
169
Journal of purchasing and supply management
166
Working paper
163
International journal of contemporary hospitality management
155
MPRA Paper
151
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
146
Journal of business-to-business marketing
142
Cogent business & management
141
European Journal of Marketing
139
Discussion paper / Centre for Economic Policy Research
138
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
130
Discussion paper
129
Journal of the Academy of Marketing Science
129
CESifo Working Paper Series
124
CESifo Working Paper
123
Journal of business ethics : JOBE
116
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ECONIS (ZBW)
672
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1
Supplier
satisfaction
: explanation and out-of-sample prediction
Vos, Frederik G. S.
;
Schiele, Holger
;
Hüttinger, Lisa
- In:
Journal of business research : JBR
69
(
2016
)
10
,
pp. 4613-4623
Persistent link: https://www.econbiz.de/10011554729
Saved in:
2
Franchisees' trust in and
satisfaction
with franchise partnerships
Altinay, Levent
;
Brookes, Maureen
;
Madanoglu, Melih
; …
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 722-728
Persistent link: https://www.econbiz.de/10010363364
Saved in:
3
Exploring the influence of customers' time horizon perspectives on the
satisfaction
-loyalty link
Kuppelwieser, Volker
;
Sarstedt, Marko
- In:
Journal of business research : JBR
67
(
2014
)
12
,
pp. 2620-2627
Persistent link: https://www.econbiz.de/10010483030
Saved in:
4
Development of WebHapp : factors in predicting user perceptions of website-related happiness
Ong, Chorng-Shyong
;
Chang, Shu-Chen
;
Lee, Shwn-Meei
- In:
Journal of business research : JBR
68
(
2015
)
3
,
pp. 591-598
Persistent link: https://www.econbiz.de/10010496168
Saved in:
5
Promoting decision
satisfaction
: the effect of the decision target and strategy on process
satisfaction
Lu, Jingyi
;
Chen, Yuqi
;
Fang, Qingwen
- In:
Journal of business research : JBR
139
(
2022
),
pp. 1231-1239
Persistent link: https://www.econbiz.de/10013194348
Saved in:
6
Patient
satisfaction
in emergency department : unveiling complex interactions by wearable sensors
Stefanini, Alessandro
;
Aloini, Davide
;
Gloor, Peter A.
; …
- In:
Journal of business research : JBR
129
(
2021
),
pp. 600-611
Persistent link: https://www.econbiz.de/10012509712
Saved in:
7
A Bit(coin) of happiness after a failure : an empirical examination of the effectiveness of cryptocurrencies as an innovative recovery tool
Nazifi, Amin
;
Murdy, Samantha
;
Marder, Ben
;
Gäthke, Jana
; …
- In:
Journal of business research : JBR
124
(
2021
),
pp. 494-505
Persistent link: https://www.econbiz.de/10012493980
Saved in:
8
The similar versus divergent effects of pride and happiness on the effectiveness of loyalty programs
Septianto, Felix
;
An, Jake
;
Chiew, Tung Moi
;
Paramita, Widya
- In:
Journal of business research : JBR
99
(
2019
),
pp. 12-22
Persistent link: https://www.econbiz.de/10012023400
Saved in:
9
Transforming community well-being through patients' lived experiences
Gallan, Andrew S.
;
McColl-Kennedy, Janet R.
; …
- In:
Journal of business research : JBR
100
(
2019
),
pp. 376-391
Persistent link: https://www.econbiz.de/10012023814
Saved in:
10
How do you feel today? : managing patient emotions during health care experiences to enhance well-being
McColl-Kennedy, Janet R.
;
Danaher, Tracey S.
;
Gallan, …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 247-259
Persistent link: https://www.econbiz.de/10011745308
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