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A dynamic ensemble selection method for bank telemarketing sales prediction
Feng, Yi; Yin, Yunqiang; Wang, Dujuan; Dhamotharan, Lalitha - In: Journal of business research : JBR 139 (2022), pp. 368-382
Persistent link: https://www.econbiz.de/10013194458
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Management of perceptions of information technology service quality
Roses, Luís Kalb; Hoppen, Norberto; Henrique, Jorge Luiz - In: Journal of business research : JBR 62 (2009) 9, pp. 876-882
Persistent link: https://www.econbiz.de/10003866442
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Service quality of frontline employees : a profile deviation analysis
Malhotra, Neeru; Mavondo, Felix; Mukherjee, Avinandan; … - In: Journal of business research : JBR 66 (2013) 9, pp. 1338-1344
Persistent link: https://www.econbiz.de/10009756006
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Making customer relationship decisions : analytics v rules of thumb
Persson, Andreas; Ryals, Lynette - In: Journal of business research : JBR 67 (2014) 8, pp. 1725-1732
Persistent link: https://www.econbiz.de/10010379239
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Special issue: Retailing evolution research
Chebat, Jean-Charles (contributor) - 2009
Persistent link: https://www.econbiz.de/10003859335
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Current issues in retailing : relationships and emerging opportunities ; introduction to the special issue from the American Collegiate Retailing Association 2005 and 2006 conferen...
Kaufman-Scarborough, Carol; Forsythe, Sandra - In: Journal of business research : JBR 62 (2009) 5, pp. 517-520
Persistent link: https://www.econbiz.de/10003846856
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Wal-Mart : supplier performance and market power
Mottner, Sandra; Smith, Steve - In: Journal of business research : JBR 62 (2009) 5, pp. 535-541
Persistent link: https://www.econbiz.de/10003846870
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Generation Y employees' retail work experience : the mediating effect of job characteristics
Kim, HaeJung; Knight, Dee K.; Crutsinger, Christy - In: Journal of business research : JBR 62 (2009) 5, pp. 548-556
Persistent link: https://www.econbiz.de/10003846906
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Perceptions of ethical work climate and person-organization fit among retail employees in Japan and the US : a cross-cultural scale validation
Lopez, Tará Burnthorne; Babin, Barry J.; Chung, Christina - In: Journal of business research : JBR 62 (2009) 6, pp. 594-600
Persistent link: https://www.econbiz.de/10003854617
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Personality-relatedness and reciprocity framework for analyzing retailer-consumer interactions
Kaltcheva, Velitchka D.; Parasuraman, A. - In: Journal of business research : JBR 62 (2009) 6, pp. 601-608
Persistent link: https://www.econbiz.de/10003854660