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Journal of consumer marketing
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How do Machiavellianism, narcissism and psychopathy tendencies influence consumer avoidance and revenge-seeking following a service failure?
Hancock, Tyler
;
Waites, Stacie F.
;
Johnson, Catherine M.
; …
- In:
Journal of consumer marketing
40
(
2023
)
6
,
pp. 721-733
Persistent link: https://www.econbiz.de/10014332331
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2
Beware the predatory shopper : exploring social vigilantism and proactivity in the exploitation of online pricing mistakes
Hancock, Tyler
;
Adams, Frank G.
;
Breazeale, Michael
; …
- In:
Journal of consumer marketing
39
(
2022
)
7
,
pp. 744-755
Persistent link: https://www.econbiz.de/10013535933
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