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~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of strategic marketing"
~person:"Khoo-Lattimore, Catheryn"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
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Khoo-Lattimore, Catheryn
Line, Nathaniel D.
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Mattila, Anna S.
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Journal of hospitality marketing & management
Journal of strategic marketing
International journal of hospitality management
2
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All
ECONIS (ZBW)
2
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Casual dining on the French Riviera : examining the relationship between visitors' perceived quality, positive emotions, and behavioral intentions
Prayag, Girish
;
Khoo-Lattimore, Catheryn
;
Sitruk, Jonathan
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 24-46
Persistent link: https://www.econbiz.de/10010526376
Saved in:
2
Profiling service failure and customer online complaint motives in the case of single failure and double deviation
Poh Theng Loo
;
Huey Chern Boo
;
Khoo-Lattimore, Catheryn
- In:
Journal of hospitality marketing & management
22
(
2013
)
7/8
,
pp. 728-751
Persistent link: https://www.econbiz.de/10010241587
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