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~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of strategic marketing"
~person:"Wong, IpKin Anthony"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
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Customer satisfaction
2
Konsumentenverhalten
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Kundenzufriedenheit
2
Service quality
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service environment
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authenticity
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Wong, IpKin Anthony
Line, Nathaniel D.
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Journal of hospitality marketing & management
Journal of strategic marketing
International journal of hospitality management
3
International journal of contemporary hospitality management
1
Journal of business research : JBR
1
Journal of travel and tourism marketing
1
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All
ECONIS (ZBW)
2
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Customer engagement and its outcomes : the cross-level effect of service environment and
brand
equity
Ou, Juanjuan
;
Wong, IpKin Anthony
;
Prentice, Catherine
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 377-402
Persistent link: https://www.econbiz.de/10012201373
Saved in:
2
The effect of event supportive service environment and authenticity in the quality-value-satisfaction framework
Wong, IpKin Anthony
;
Ji, Mingjie
;
Liu, Matthew Tingchi
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
4
,
pp. 563-586
Persistent link: https://www.econbiz.de/10011912254
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