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~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Journal of strategic marketing"
~subject:"Dienstleistungsqualität"
~subject:"Electronic Commerce"
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Dienstleistungsqualität
Electronic Commerce
Consumer behaviour
2,369
Konsumentenverhalten
2,368
Beziehungsmarketing
603
Relationship marketing
603
Einzelhandel
490
Retail trade
490
Customer satisfaction
454
Kundenzufriedenheit
454
Online retailing
373
Online-Handel
373
Brand management
359
Markenführung
359
Service quality
335
Brand image
310
Markenimage
310
Brand
221
Social Web
220
Social web
220
Markenartikel
218
Internet marketing
191
Online-Marketing
191
E-commerce
176
Emotion
169
Viral marketing
147
Virales Marketing
147
Confidence
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Vertrauen
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Food retailing
103
Lebensmitteleinzelhandel
103
Hotel industry
94
Hotellerie
94
Luxury goods
94
Luxusgüter
94
Innovation adoption
93
USA
93
United States
93
Innovationsakzeptanz
92
Advertising effects
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486
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Prentice, Catherine
9
Jebarajakirthy, Charles
5
Paul, Justin
5
Quach, Sara
5
Fernandes, Teresa
4
Hollebeek, Linda D.
4
Ladhari, Riadh
4
Rokonuzzaman, Md
4
Baier, Daniel
3
Bilgihan, Anil
3
Harun, Ahasan
3
Jin, Naehyun Paul
3
Laroche, Michel
3
Line, Nathaniel D.
3
Mortimer, Gary
3
Park, Jungkun
3
Poncin, Ingrid
3
Sreejesh, S.
3
Söderlund, Magnus
3
Ainsworth, Jeremy
2
Akram, Umair
2
Amin, Muslim
2
Ansari, Aisha Rehman
2
Assaker, Guy
2
Babin, Barry J.
2
Badrinarayanan, Vishag
2
Bala, Pradip Kumar
2
Ballantine, Paul W.
2
Bashir, Shahid
2
Bataoui, Soffien
2
Becerra, Enrique P.
2
Beldona, Srikanth
2
Borges, Adilson
2
Brusch, Ines
2
Chuah, Stephanie Hui-wen
2
Cioppi, Marco
2
Cobanoglu, Cihan
2
Cuny, Caroline
2
Davari, Arezoo
2
Duan, Yongrui
2
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Journal of hospitality marketing & management
Journal of retailing and consumer services
Journal of strategic marketing
International journal of hospitality management
208
Journal of business research : JBR
186
The journal of services marketing
113
International journal of contemporary hospitality management
82
Journal of travel and tourism marketing
75
The service industries journal
70
Cogent business & management
66
Services marketing quarterly
66
Journal of internet commerce
63
Electronic commerce research
61
International journal of electronic marketing and retailing : IJEMR
60
Asia Pacific journal of marketing and logistics
53
Journal of retailing
48
Journal of service research : JSR
47
International journal of business information systems : IJBIS
46
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
45
Psychology & marketing
45
Journal of air transport management
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Tourism management : research, policies, practice
41
International journal of e-business research : an official publication of the Information Resources Management Association
40
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
40
International journal of retail & distribution management
39
Service business
39
Information systems research : ISR
37
The international review of retail, distribution and consumer research
37
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
36
Journal of service management
34
Journal of the Academy of Marketing Science
34
Management science : journal of the Institute for Operations Research and the Management Sciences
34
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
33
Electronic commerce research and applications
31
International journal of consumer studies
31
International journal of quality and service sciences
31
Technological forecasting & social change : an international journal
31
International journal of retail and distribution management
30
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
30
SpringerLink / Bücher
30
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ECONIS (ZBW)
486
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1
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486
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1
Investigating consumer attitudes and intentions toward online
fashion
renting retailing
Lee, Stacy H. N.
;
Chow, Pui-Sze
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012132199
Saved in:
2
Generation Y and online
fashion
shopping : orientations and profiles
Ladhari, Riadh
;
Gonthier, Jessica
;
Lajante, Mathieu
- In:
Journal of retailing and consumer services
48
(
2019
),
pp. 113-121
Persistent link: https://www.econbiz.de/10012001288
Saved in:
3
Online
fashion
shopping paradox : the role of customer reviews and facebook marketing
Kawaf, Fatema
;
Istanbulluoglu, Doga
- In:
Journal of retailing and consumer services
48
(
2019
),
pp. 144-153
Persistent link: https://www.econbiz.de/10012001293
Saved in:
4
Fashion
brands on retail websites : customer performance expectancy and e-word-of-mouth
Loureiro, Sandra M. C.
;
Cavallero, Luisa
;
Miranda, …
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 131-141
Persistent link: https://www.econbiz.de/10011808565
Saved in:
5
Deciphering in-store-online switching in multi-channel retailing context : role of affective commitment to purchase situation
Jebarajakirthy, Charles
;
Das, Manish
;
Shah, Dhara
; …
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012666007
Saved in:
6
Digital humans in
fashion
: will consumers interact?
Silva, Emmanuel Sirimal
;
Bonetti, Francesca
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012502633
Saved in:
7
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
8
Brand
hate and non-repurchase intention : a service context perspective in a cross-channel setting
Curina, Ilaria
;
Francioni, Barbara
;
Hegner, Sabrina
; …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012238345
Saved in:
9
Does customer experience management pay off? : evidence from local versus global hotel brands in South Korea
Yoon, Sung-Joon
;
Lee, Hyong-june
- In:
Journal of hospitality marketing & management
26
(
2017
)
6
,
pp. 585-605
Persistent link: https://www.econbiz.de/10011754045
Saved in:
10
The effects of service
brand
dimensions on
brand
loyalty
Krystallis, Athanasios
;
Chrysochou, Polymeros
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 139-147
Persistent link: https://www.econbiz.de/10010338593
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