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~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Journal of strategic marketing"
~subject:"Dienstleistungsqualität"
~subject:"United States"
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Dienstleistungsqualität
United States
Consumer behaviour
2,369
Konsumentenverhalten
2,368
Beziehungsmarketing
603
Relationship marketing
603
Einzelhandel
490
Retail trade
490
Customer satisfaction
454
Kundenzufriedenheit
454
Online retailing
373
Online-Handel
373
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359
Markenführung
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Prentice, Catherine
9
Park, Jungkun
6
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4
Jebarajakirthy, Charles
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Quach, Sara
4
Rokonuzzaman, Md
4
Bilgihan, Anil
3
Cobanoglu, Cihan
3
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3
Harun, Ahasan
3
Hollebeek, Linda D.
3
Jin, Naehyun Paul
3
Line, Nathaniel D.
3
Northey, Gavin
3
Sreejesh, S.
3
Söderlund, Magnus
3
Yang, Kiseol
3
Amin, Muslim
2
Assaker, Guy
2
Babin, Barry J.
2
Borges, Adilson
2
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2
Chuah, Stephanie Hui-wen
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Goldsmith, Ronald E.
2
Gong, Taeshik
2
Grace, Debra
2
Hamzelu, Bahman
2
Han, Heesup
2
Im, Hyunjoo
2
Islam, Jamid Ul
2
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Journal of hospitality marketing & management
Journal of retailing and consumer services
Journal of strategic marketing
Working paper / National Bureau of Economic Research, Inc.
409
International journal of hospitality management
236
Journal of business research : JBR
190
Journal of consumer research : JCR ; an interdisciplinary bimonthly
150
The journal of services marketing
119
NBER working paper series
101
Psychology & marketing
91
International journal of contemporary hospitality management
86
Journal of travel and tourism marketing
84
Services marketing quarterly
82
Journal of fashion marketing and management
67
The service industries journal
64
Journal of air transport management
61
International journal of consumer studies
55
Journal of service research : JSR
54
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
53
Cogent business & management
49
American journal of agricultural economics
48
International journal of retail & distribution management
48
The American economic review
48
Asia Pacific journal of marketing and logistics
47
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
46
Journal of the Academy of Marketing Science
45
The journal of consumer marketing
45
Discussion paper series / IZA
43
Journal of consumer affairs : official publication of the American Council on Consumer Interests
43
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
43
Tourism management : research, policies, practice
42
Journal of international consumer marketing
41
European journal of marketing : EJM
38
Journal of marketing theory and practice
38
Journal of service management
38
American economic journal : a journal of the American Economic Association
37
Journal of marketing
37
Service business
36
International journal of sport management and marketing : IJSMM
34
Journal of consumer behaviour : an international research review
34
Applied economics
33
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ECONIS (ZBW)
422
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1
The role demographics have on customer involvement in obtaining a hotel discount and implications for hotel revenue management strategy
Lee, Seung Hyun
;
Bai, Billy
;
Murphy, Kevin
- In:
Journal of hospitality marketing & management
21
(
2012
)
5/6
,
pp. 569-588
Persistent link: https://www.econbiz.de/10009621103
Saved in:
2
The influence of sharing versus self-use on the preference for different types of promotional offers
Yu, Annie Pei-I
;
Chuang, Shih-Chieh
;
Cheng, Yin-Hui
; …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012238338
Saved in:
3
Slow
fashion
movement : understanding consumer perceptions ; an exploratory study
Pookulangara, Sanjukta
;
Shephard, Arlesa
- In:
Journal of retailing and consumer services
20
(
2013
)
2
,
pp. 200-206
Persistent link: https://www.econbiz.de/10009734317
Saved in:
4
Fashion
brands on retail websites : customer performance expectancy and e-word-of-mouth
Loureiro, Sandra M. C.
;
Cavallero, Luisa
;
Miranda, …
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 131-141
Persistent link: https://www.econbiz.de/10011808565
Saved in:
5
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
6
The effects of service
brand
dimensions on
brand
loyalty
Krystallis, Athanasios
;
Chrysochou, Polymeros
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 139-147
Persistent link: https://www.econbiz.de/10010338593
Saved in:
7
Materialism and
brand
engagement as shopping motivations
Goldsmith, Ronald E.
;
Flynn, Leisa Reinecke
;
Clark, …
- In:
Journal of retailing and consumer services
18
(
2011
)
4
,
pp. 278-284
Persistent link: https://www.econbiz.de/10009232592
Saved in:
8
Does
brand
love matter to casual restaurants? : a multi-group path analysis
Shen, Ye
;
Huang, Shuyue
;
Choi, Hwansuk Chris
;
Morrison, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 630-654
Persistent link: https://www.econbiz.de/10012549290
Saved in:
9
The role of atmosphere in Italian museums : effects on
brand
perceptions and visitor behavioral intentions
Piancatelli, Chiara
;
Massi, Marta
;
Vocino, Andrea
- In:
Journal of strategic marketing
29
(
2021
)
6
,
pp. 546-566
Persistent link: https://www.econbiz.de/10012588444
Saved in:
10
Brand
hate and non-repurchase intention : a service context perspective in a cross-channel setting
Curina, Ilaria
;
Francioni, Barbara
;
Hegner, Sabrina
; …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012238345
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