//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of strategic marketing"
~isPartOf:"Service business"
~subject:"Beschwerdemanagement"
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Value brands : cheap or trendy...
Similar by subject
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Beschwerdemanagement
Dienstleistungsqualität
Consumer behaviour
543
Konsumentenverhalten
543
Beziehungsmarketing
180
Relationship marketing
180
Customer satisfaction
172
Kundenzufriedenheit
172
Service quality
137
Brand management
107
Markenführung
107
Brand image
93
Markenimage
93
Hotel industry
83
Hotellerie
83
Gastronomie
66
Restaurant industry
66
Social Web
62
Social web
62
Brand
57
Markenartikel
57
Internet marketing
55
Online-Marketing
55
Viral marketing
55
Virales Marketing
55
Emotion
53
Online retailing
45
Online-Handel
45
Confidence
43
Vertrauen
43
Complaint management
39
Holiday behaviour
28
Urlaubsverhalten
28
Marketing management
26
Marketingmanagement
26
Einzelhandel
24
Retail trade
24
trust
22
Advertising effects
21
Customer integration
21
more ...
less ...
Online availability
All
Undetermined
110
Free
3
Type of publication
All
Article
142
Type of publication (narrower categories)
All
Article in journal
142
Aufsatz in Zeitschrift
142
Language
All
English
142
Author
All
Fernandes, Teresa
3
Jin, Naehyun Paul
3
Line, Nathaniel D.
3
Mattila, Anna S.
3
Ro, Heejung
3
Amin, Muslim
2
Assaker, Guy
2
Cobanoglu, Cihan
2
Fan, Alei
2
Goh, Ben
2
Han, Heesup
2
Khoo-Lattimore, Catheryn
2
Kim, Kyungmin
2
Lee, Seonjeong
2
Miao, Li
2
O'Connor, Peter
2
Prayag, Girish
2
Qu, Hailin
2
Rizomyliotis, Ioannis
2
Sreejesh, S.
2
To, W. M.
2
Yagil, Dana
2
Aa, Zanna van der
1
Abubakar, Binta
1
Afudo-Peregrina, Angel F.
1
Ahn, Jiseon
1
Ahn, Tae-hong
1
Al-Ansi, Amr
1
Alan, Alev Kocak
1
Ali Eliwa, Rasha
1
Ali, Faizan
1
Amendah, Eklou
1
Anaya-Sánchez, Rafael
1
Anderl, Eva
1
Anusree, M. R.
1
Anwar, Ali
1
Apostolos, Giovanis
1
Ashraf, Abdul R.
1
Atadil, Hilmi A.
1
Baek, Jooa
1
more ...
less ...
Published in...
All
Journal of hospitality marketing & management
Journal of strategic marketing
Service business
Journal of retailing and consumer services
235
International journal of hospitality management
200
Journal of business research : JBR
135
The journal of services marketing
112
International journal of contemporary hospitality management
77
Journal of travel and tourism marketing
67
Services marketing quarterly
67
The service industries journal
64
Journal of service research : JSR
52
Cogent business & management
48
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Journal of air transport management
39
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
39
Journal of service management
35
Asia Pacific journal of marketing and logistics
33
Psychology & marketing
33
Tourism management : research, policies, practice
33
The international journal of bank marketing : IJBM
29
International journal of quality and service sciences
28
European journal of marketing : EJM
27
International journal of services and operations management
27
International journal of services, economics and management
26
Journal of retailing
26
The TQM journal : the international review of organizational improvement
26
Journal of service research
25
Managing service quality : MSQ ; an international journal
24
International journal of electronic marketing and retailing : IJEMR
22
Journal of internet commerce
22
Journal of the Academy of Marketing Science
22
Total quality management & business excellence
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
International journal of consumer studies
20
International journal of quality & reliability management
20
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
20
Journal of Asian finance, economics and business : JAFEB
19
Marketing intelligence & planning
19
Quality management journal : QMJ
19
more ...
less ...
Source
All
ECONIS (ZBW)
142
Showing
1
-
10
of
142
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Does customer experience management pay off? : evidence from local versus global hotel brands in South Korea
Yoon, Sung-Joon
;
Lee, Hyong-june
- In:
Journal of hospitality marketing & management
26
(
2017
)
6
,
pp. 585-605
Persistent link: https://www.econbiz.de/10011754045
Saved in:
2
Does
brand
love matter to casual restaurants? : a multi-group path analysis
Shen, Ye
;
Huang, Shuyue
;
Choi, Hwansuk Chris
;
Morrison, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 630-654
Persistent link: https://www.econbiz.de/10012549290
Saved in:
3
The role of atmosphere in Italian museums : effects on
brand
perceptions and visitor behavioral intentions
Piancatelli, Chiara
;
Massi, Marta
;
Vocino, Andrea
- In:
Journal of strategic marketing
29
(
2021
)
6
,
pp. 546-566
Persistent link: https://www.econbiz.de/10012588444
Saved in:
4
Effects of customer forgiveness on
brand
betrayal and
brand
hate in restaurant service failures : does apology letter matter?
Rasouli, Nasrin
;
Mostafa Rasoolimanesh, S.
;
Rahmani, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 662-687
Persistent link: https://www.econbiz.de/10013327881
Saved in:
5
Senior citizen satisfaction with restaurant service quality
Lee, Timothy Jeonglyeol
;
Cho, Hwaim
;
Ahn, Tae-hong
- In:
Journal of hospitality marketing & management
21
(
2012
)
1/2
,
pp. 215-226
Persistent link: https://www.econbiz.de/10009512707
Saved in:
6
The effects of exhibition service quality on exhibitor satisfaction and behavioral intentions
Lee, Myong Jae
;
Lee, Sanggun
;
Joo, Young Min
- In:
Journal of hospitality marketing & management
24
(
2015
)
7/8
,
pp. 683-707
Persistent link: https://www.econbiz.de/10011433674
Saved in:
7
Invisible and intangible, but undeniable : role of ambient conditions in building hotel guests' loyalty
Suh, Myoungsun
;
Moon, Hyoungeun
;
Han, Heesup
;
Ham, Sunny
- In:
Journal of hospitality marketing & management
24
(
2015
)
7/8
,
pp. 727-753
Persistent link: https://www.econbiz.de/10011433684
Saved in:
8
An integrated model of service experience, emotions, satisfaction, and price acceptance : an empirical analysis in the Chinese hospitality industry
Ali, Faizan
;
Amin, Muslim
;
Cobanoglu, Cihan
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 449-475
Persistent link: https://www.econbiz.de/10011499273
Saved in:
9
Chinese customers' evaluation of travel website quality : a decision-tree analysis
Sun, Ping
;
Cárdenas, David A.
;
Harrill, Rich
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 476-497
Persistent link: https://www.econbiz.de/10011499274
Saved in:
10
Investigating the key routes to customers' delightful moments in the hotel context
Lee, Seonjeong
;
Shea, Linda
- In:
Journal of hospitality marketing & management
24
(
2015
)
5/6
,
pp. 532-553
Persistent link: https://www.econbiz.de/10011349968
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->