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~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of strategic marketing"
~person:"Assaker, Guy"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
3
Konsumentenverhalten
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Beziehungsmarketing
2
Customer satisfaction
2
Hotel industry
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Hotellerie
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Kundenzufriedenheit
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PLS-SEM
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Relationship marketing
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Service quality
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Arbeitsverhalten
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Brand image
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CSR
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Corporate Social Responsibility
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Corporate reputation
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Corporate social responsibility
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Firmenimage
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Gender
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Geschlecht
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Green image
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Innovation adoption
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Markenimage
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Partial Least Squares Structural Equation Modeling (PLS-SEM)
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Partial least squares
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Partielle kleinste Quadrate
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Product quality
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Produktqualität
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Structural equation model
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Strukturgleichungsmodell
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Technology Acceptance Model (TAM)
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Vertrauen
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Work behaviour
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age
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customers' citizenship behavior
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gender
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loyalty
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moderating variables
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Assaker, Guy
Jin, Naehyun Paul
3
Line, Nathaniel D.
3
Amin, Muslim
2
Cobanoglu, Cihan
2
Fan, Alei
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Goh, Ben
2
Han, Heesup
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Khoo-Lattimore, Catheryn
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Kim, Kyungmin
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Lee, Seonjeong
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Mattila, Anna S.
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Miao, Li
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O'Connor, Peter
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Prayag, Girish
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Qu, Hailin
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Rizomyliotis, Ioannis
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Ro, Heejung
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Sreejesh, S.
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Abubakar, Binta
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Ahn, Jiseon
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Ahn, Tae-hong
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Al-Ansi, Amr
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Ali Eliwa, Rasha
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Baker, Melissa A.
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Balaji, M. S.
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Beise-Zee, Rian
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Journal of hospitality marketing & management
Journal of strategic marketing
Journal of vacation marketing : an international journal
2
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ECONIS (ZBW)
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Examining an integrated model of green image, perceived quality, satisfaction, trust, and loyalty in upscale hotels
Assaker, Guy
;
O'Connor, Peter
;
El Haddad, Rania
- In:
Journal of hospitality marketing & management
29
(
2020
)
8
,
pp. 934-955
Persistent link: https://www.econbiz.de/10012384382
Saved in:
2
Examining the antecedents and effects of hotel corporate reputation on customers' loyalty and citizenship behavior : an integrated framework
O'Connor, Peter
;
Assaker, Guy
- In:
Journal of hospitality marketing & management
31
(
2022
)
5
,
pp. 640-661
Persistent link: https://www.econbiz.de/10013327205
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