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~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of strategic marketing"
~subject:"Dienstleistungsqualität"
~subject:"Kundenzufriedenheit"
~subject:"Umweltbewusstsein"
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Dienstleistungsqualität
Kundenzufriedenheit
Umweltbewusstsein
Consumer behaviour
439
Konsumentenverhalten
439
Beziehungsmarketing
140
Relationship marketing
140
Customer satisfaction
131
Service quality
101
Brand management
95
Markenführung
95
Brand image
81
Markenimage
81
Hotel industry
79
Hotellerie
79
Gastronomie
58
Restaurant industry
58
Brand
54
Markenartikel
54
Social Web
49
Social web
49
Internet marketing
45
Online-Marketing
45
Viral marketing
45
Virales Marketing
45
Emotion
44
Online retailing
35
Online-Handel
35
Confidence
31
Vertrauen
31
Beschwerdemanagement
30
Complaint management
30
Marketing management
23
Marketingmanagement
23
Holiday behaviour
22
Urlaubsverhalten
22
trust
22
USA
20
United States
20
Advertising effects
19
Werbewirkung
19
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Undetermined
131
Free
3
Type of publication
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Article
171
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Article in journal
171
Aufsatz in Zeitschrift
171
Language
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English
171
Author
All
Han, Heesup
4
Lim, Weng Marc
4
Jin, Naehyun Paul
3
Line, Nathaniel D.
3
Prayag, Girish
3
Ahn, Jiseon
2
Ali, Faizan
2
Amin, Muslim
2
Assaker, Guy
2
Baloglu, Seyhmus
2
Cobanoglu, Cihan
2
Fan, Alei
2
Fernandes, Teresa
2
Goh, Ben
2
Khoo-Lattimore, Catheryn
2
Kim, Kyungmin
2
Kim, Mi Ran
2
Lee, Seonjeong
2
Liu, Chih-Hsing
2
Lo, Ada
2
Lobo, Antonio
2
Mattila, Anna S.
2
Miao, Li
2
Mishra, Sita
2
Nunkoo, Robin
2
O'Connor, Peter
2
Ouyang, Zhe
2
Polonsky, Michael J.
2
Qu, Hailin
2
Rizomyliotis, Ioannis
2
Ro, Heejung
2
Roy, Sanjit
2
Ryu, Kisang
2
Sharifi, Seyed Shahin
2
Sreejesh, S.
2
Vocino, Andrea
2
Wilkins, Stephen
2
Abubakar, Binta
1
Ahmad, Bilal
1
Ahn, Tae-hong
1
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Published in...
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Journal of hospitality marketing & management
Journal of strategic marketing
Journal of retailing and consumer services
440
International journal of hospitality management
285
Journal of business research : JBR
236
The journal of services marketing
137
Journal of travel and tourism marketing
118
International journal of contemporary hospitality management
113
Cogent business & management
97
International journal of consumer studies
92
The service industries journal
84
Services marketing quarterly
80
Psychology & marketing
78
Asia Pacific journal of marketing and logistics
71
Tourism management : research, policies, practice
70
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
60
Journal of service research : JSR
56
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
51
Service business
49
Journal of service management
47
Journal of air transport management
46
Marketing intelligence & planning
46
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
45
Tourism management perspectives : TMP
44
European journal of marketing : EJM
42
The international journal of bank marketing : IJBM
41
International journal of retail & distribution management
40
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
39
Journal of the Academy of Marketing Science
38
Business strategy and the environment
37
International journal of electronic marketing and retailing : IJEMR
37
Journal of business ethics : JOBE
37
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
36
International journal of retail and distribution management
36
Journal of retailing
36
Journal of Asian finance, economics and business : JAFEB
35
Journal of Islamic marketing
35
Technological forecasting & social change : an international journal
35
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
33
The TQM journal : the international review of organizational improvement
33
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ECONIS (ZBW)
171
Showing
1
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10
of
171
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date (oldest first)
1
Modelling
brand
loyalty in the Nigerian telecommunications industry
Inegbedion, Henry Egbezien
;
Obadiaru, Eseosa
- In:
Journal of strategic marketing
27
(
2019
)
7
,
pp. 583-598
Persistent link: https://www.econbiz.de/10012202781
Saved in:
2
Does customer experience management pay off? : evidence from local versus global hotel brands in South Korea
Yoon, Sung-Joon
;
Lee, Hyong-june
- In:
Journal of hospitality marketing & management
26
(
2017
)
6
,
pp. 585-605
Persistent link: https://www.econbiz.de/10011754045
Saved in:
3
Investigating the impact of customer
brand
identification on hospitality
brand
loyalty : a social identity perspective
Rather, Raouf Ahmad
- In:
Journal of hospitality marketing & management
27
(
2018
)
5
,
pp. 487-513
Persistent link: https://www.econbiz.de/10011919919
Saved in:
4
Impact of
brand
experience on loyalty
Ong, Chuan Huat
;
Lee, Heng Wei
;
Thurasamy Ramayah
- In:
Journal of hospitality marketing & management
27
(
2018
)
7
,
pp. 755-774
Persistent link: https://www.econbiz.de/10011957157
Saved in:
5
Does
brand
love matter to casual restaurants? : a multi-group path analysis
Shen, Ye
;
Huang, Shuyue
;
Choi, Hwansuk Chris
;
Morrison, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 630-654
Persistent link: https://www.econbiz.de/10012549290
Saved in:
6
The role of atmosphere in Italian museums : effects on
brand
perceptions and visitor behavioral intentions
Piancatelli, Chiara
;
Massi, Marta
;
Vocino, Andrea
- In:
Journal of strategic marketing
29
(
2021
)
6
,
pp. 546-566
Persistent link: https://www.econbiz.de/10012588444
Saved in:
7
Effects of customer forgiveness on
brand
betrayal and
brand
hate in restaurant service failures : does apology letter matter?
Rasouli, Nasrin
;
Mostafa Rasoolimanesh, S.
;
Rahmani, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 662-687
Persistent link: https://www.econbiz.de/10013327881
Saved in:
8
Validating a multidimensional perspective of relationship marketing on
brand
attachment, customer loyalty and purchase intentions : a serial mediation model
Ahmad, Bilal
;
Akbar, Muhammad Imad Ud Din
- In:
Journal of strategic marketing
31
(
2023
)
3
,
pp. 669-692
Persistent link: https://www.econbiz.de/10014304946
Saved in:
9
What drives car buyers to accept a rejuvenated
brand
? : the mediating effects of value and pricing in a consumer-
brand
relationship
Muhammad Iskandar Hamzah
;
Pontes, Nicolas
- In:
Journal of strategic marketing
32
(
2024
)
2
,
pp. 114-136
Persistent link: https://www.econbiz.de/10014553130
Saved in:
10
Young consumers' green purchase behaviour in an emerging market
Nguyen, Ninh
;
Lobo, Antonio
;
Bach Khoa Nguyen
- In:
Journal of strategic marketing
26
(
2018
)
7
,
pp. 583-600
Persistent link: https://www.econbiz.de/10011976363
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