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~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of strategic marketing"
~subject:"Dienstleistungsqualität"
~subject:"USA"
~subject:"Umweltbewusstsein"
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Dienstleistungsqualität
USA
Umweltbewusstsein
Consumer behaviour
439
Konsumentenverhalten
439
Beziehungsmarketing
140
Relationship marketing
140
Customer satisfaction
131
Kundenzufriedenheit
131
Service quality
101
Brand management
95
Markenführung
95
Brand image
81
Markenimage
81
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79
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79
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58
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58
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30
Complaint management
30
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Marketingmanagement
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trust
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English
137
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Cobanoglu, Cihan
3
Jin, Naehyun Paul
3
Line, Nathaniel D.
3
Ali, Faizan
2
Amin, Muslim
2
Assaker, Guy
2
Fan, Alei
2
Goh, Ben
2
Han, Heesup
2
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2
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2
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2
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Lo, Ada
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2
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2
Miao, Li
2
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2
Polonsky, Michael J.
2
Prayag, Girish
2
Qu, Hailin
2
Rizomyliotis, Ioannis
2
Ro, Heejung
2
Ryu, Kisang
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Sreejesh, S.
2
Vocino, Andrea
2
Abubakar, Binta
1
Ahn, Jiseon
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1
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Journal of hospitality marketing & management
Journal of strategic marketing
Working paper / National Bureau of Economic Research, Inc.
409
Journal of retailing and consumer services
346
International journal of hospitality management
258
Journal of business research : JBR
230
Journal of consumer research : JCR ; an interdisciplinary bimonthly
153
The journal of services marketing
119
International journal of consumer studies
117
Psychology & marketing
107
International journal of contemporary hospitality management
100
Journal of travel and tourism marketing
99
NBER working paper series
94
Services marketing quarterly
84
Journal of fashion marketing and management
82
The service industries journal
66
Cogent business & management
63
Asia Pacific journal of marketing and logistics
62
Journal of air transport management
61
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
54
Journal of service research : JSR
54
The journal of consumer marketing
53
International journal of retail & distribution management
51
Journal of international consumer marketing
51
Journal of business ethics : JOBE
50
American journal of agricultural economics
49
The American economic review
48
Tourism management : research, policies, practice
48
Journal of the Academy of Marketing Science
46
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
46
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
45
Discussion paper series / IZA
44
Journal of consumer affairs : official publication of the American Council on Consumer Interests
44
Marketing intelligence & planning
43
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
43
Journal of consumer behaviour : an international research review
41
Journal of marketing
41
European journal of marketing : EJM
40
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
39
Journal of marketing theory and practice
39
Journal of service management
38
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ECONIS (ZBW)
137
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1
The role demographics have on customer involvement in obtaining a hotel discount and implications for hotel revenue management strategy
Lee, Seung Hyun
;
Bai, Billy
;
Murphy, Kevin
- In:
Journal of hospitality marketing & management
21
(
2012
)
5/6
,
pp. 569-588
Persistent link: https://www.econbiz.de/10009621103
Saved in:
2
Does customer experience management pay off? : evidence from local versus global hotel brands in South Korea
Yoon, Sung-Joon
;
Lee, Hyong-june
- In:
Journal of hospitality marketing & management
26
(
2017
)
6
,
pp. 585-605
Persistent link: https://www.econbiz.de/10011754045
Saved in:
3
Does
brand
love matter to casual restaurants? : a multi-group path analysis
Shen, Ye
;
Huang, Shuyue
;
Choi, Hwansuk Chris
;
Morrison, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 630-654
Persistent link: https://www.econbiz.de/10012549290
Saved in:
4
The role of atmosphere in Italian museums : effects on
brand
perceptions and visitor behavioral intentions
Piancatelli, Chiara
;
Massi, Marta
;
Vocino, Andrea
- In:
Journal of strategic marketing
29
(
2021
)
6
,
pp. 546-566
Persistent link: https://www.econbiz.de/10012588444
Saved in:
5
Effects of customer forgiveness on
brand
betrayal and
brand
hate in restaurant service failures : does apology letter matter?
Rasouli, Nasrin
;
Mostafa Rasoolimanesh, S.
;
Rahmani, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 662-687
Persistent link: https://www.econbiz.de/10013327881
Saved in:
6
Young consumers' green purchase behaviour in an emerging market
Nguyen, Ninh
;
Lobo, Antonio
;
Bach Khoa Nguyen
- In:
Journal of strategic marketing
26
(
2018
)
7
,
pp. 583-600
Persistent link: https://www.econbiz.de/10011976363
Saved in:
7
Senior citizen satisfaction with restaurant service quality
Lee, Timothy Jeonglyeol
;
Cho, Hwaim
;
Ahn, Tae-hong
- In:
Journal of hospitality marketing & management
21
(
2012
)
1/2
,
pp. 215-226
Persistent link: https://www.econbiz.de/10009512707
Saved in:
8
Marketing museums and exhibitions : what drives the interest of young people
Gofman, Alex
;
Moskowitz, Howard R.
;
Mets, Tõnis
- In:
Journal of hospitality marketing & management
20
(
2011
)
5/6
,
pp. 601-618
Persistent link: https://www.econbiz.de/10009300560
Saved in:
9
The effects of exhibition service quality on exhibitor satisfaction and behavioral intentions
Lee, Myong Jae
;
Lee, Sanggun
;
Joo, Young Min
- In:
Journal of hospitality marketing & management
24
(
2015
)
7/8
,
pp. 683-707
Persistent link: https://www.econbiz.de/10011433674
Saved in:
10
Invisible and intangible, but undeniable : role of ambient conditions in building hotel guests' loyalty
Suh, Myoungsun
;
Moon, Hyoungeun
;
Han, Heesup
;
Ham, Sunny
- In:
Journal of hospitality marketing & management
24
(
2015
)
7/8
,
pp. 727-753
Persistent link: https://www.econbiz.de/10011433684
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