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~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of strategic marketing"
~subject:"Dienstleistungsqualität"
~subject:"Umweltbewusstsein"
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Dienstleistungsqualität
Umweltbewusstsein
Consumer behaviour
439
Konsumentenverhalten
439
Beziehungsmarketing
140
Relationship marketing
140
Customer satisfaction
131
Kundenzufriedenheit
131
Service quality
101
Brand management
95
Markenführung
95
Brand image
81
Markenimage
81
Hotel industry
79
Hotellerie
79
Gastronomie
58
Restaurant industry
58
Brand
54
Markenartikel
54
Social Web
49
Social web
49
Internet marketing
45
Online-Marketing
45
Viral marketing
45
Virales Marketing
45
Emotion
44
Online retailing
35
Online-Handel
35
Confidence
31
Vertrauen
31
Beschwerdemanagement
30
Complaint management
30
Marketing management
23
Marketingmanagement
23
Holiday behaviour
22
Urlaubsverhalten
22
trust
22
USA
20
United States
20
Advertising effects
19
Werbewirkung
19
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Article
119
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119
Aufsatz in Zeitschrift
119
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English
119
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Jin, Naehyun Paul
3
Line, Nathaniel D.
3
Ali, Faizan
2
Amin, Muslim
2
Assaker, Guy
2
Cobanoglu, Cihan
2
Fan, Alei
2
Goh, Ben
2
Han, Heesup
2
Khoo-Lattimore, Catheryn
2
Kim, Kyungmin
2
Lee, Seonjeong
2
Lim, Weng Marc
2
Lo, Ada
2
Lobo, Antonio
2
Mattila, Anna S.
2
Miao, Li
2
O'Connor, Peter
2
Polonsky, Michael J.
2
Prayag, Girish
2
Qu, Hailin
2
Rizomyliotis, Ioannis
2
Ro, Heejung
2
Sreejesh, S.
2
Vocino, Andrea
2
Abubakar, Binta
1
Ahn, Jiseon
1
Ahn, Tae-hong
1
Al-Ansi, Amr
1
Algboory, Hussein
1
Ali Eliwa, Rasha
1
Amendah, Eklou
1
Anderl, Eva
1
Anusree, M. R.
1
Anwar, Ali
1
Apostolos, Giovanis
1
Ashraf, Abdul R.
1
Asperin, Amelia Estepa
1
Atadil, Hilmi A.
1
Bach Khoa Nguyen
1
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Journal of hospitality marketing & management
Journal of strategic marketing
Journal of retailing and consumer services
277
International journal of hospitality management
217
Journal of business research : JBR
161
The journal of services marketing
107
International journal of contemporary hospitality management
90
Journal of travel and tourism marketing
81
International journal of consumer studies
76
Services marketing quarterly
68
The service industries journal
65
Cogent business & management
61
Asia Pacific journal of marketing and logistics
47
Journal of service research : JSR
47
Psychology & marketing
45
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Journal of air transport management
39
Tourism management : research, policies, practice
39
Business strategy and the environment
37
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
36
Service business
36
Marketing intelligence & planning
35
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
32
Journal of service management
32
Journal of business ethics : JOBE
31
Technological forecasting & social change : an international journal
30
International journal of quality and service sciences
29
The international journal of bank marketing : IJBM
29
International journal of services and operations management
26
Journal of service research
26
The TQM journal : the international review of organizational improvement
26
International journal of services, economics and management
25
European journal of marketing : EJM
24
Total quality management & business excellence
24
Journal of Asian finance, economics and business : JAFEB
23
Journal of Islamic marketing
23
International journal of electronic marketing and retailing : IJEMR
22
Journal of marketing management : MM
22
Journal of retailing
22
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ECONIS (ZBW)
119
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31
The influence of green
brand
innovativeness and value perception on
brand
loyalty : the moderating role of green knowledge
Lin, Jialing
;
Lobo, Antonio
;
Leckie, Civilai
- In:
Journal of strategic marketing
27
(
2019
)
1
,
pp. 81-95
Persistent link: https://www.econbiz.de/10012202445
Saved in:
32
Applying FCM to predict the behaviour of loyal customers in the mobile telecommunications industry
Rizomyliotis, Ioannis
;
Poulis, Athanasios
;
Apostolos, …
- In:
Journal of strategic marketing
28
(
2020
)
1
,
pp. 1-15
Persistent link: https://www.econbiz.de/10012202791
Saved in:
33
From "hypercritics" to "happy campers" : who complains the most in fine dining restaurants?
Khalilzadeh, Jalayer
;
Ghahramani, Ladan
;
Tabari, Saloomeh
- In:
Journal of hospitality marketing & management
26
(
2017
)
5
,
pp. 451-473
Persistent link: https://www.econbiz.de/10011753984
Saved in:
34
Customer engagement behaviors in hospitality : customer-based antecedents
Romero, Jaime
- In:
Journal of hospitality marketing & management
26
(
2017
)
6
,
pp. 565-584
Persistent link: https://www.econbiz.de/10011754044
Saved in:
35
Investigating the dynamics and the content of customers' social media reporting after a restaurant service failure
Israeli, Aviad A.
;
Lee, Seonjeong
;
Karpinski, Aryn C.
- In:
Journal of hospitality marketing & management
26
(
2017
)
6
,
pp. 606-626
Persistent link: https://www.econbiz.de/10011754048
Saved in:
36
Consumers' willingness to patronize locally sourced restaurants : the impact of environmental concern, environmental knowledge, and ecological behavior
Shin, Yeon Ho
;
Im, Jinyoung
;
Jung, Seung Eun
;
Severt, …
- In:
Journal of hospitality marketing & management
26
(
2017
)
6
,
pp. 644-658
Persistent link: https://www.econbiz.de/10011754061
Saved in:
37
Impact of computer-generated images on LODGSCAPE perceptions and visit intentions
Bogicevic, Vanja
;
Bujisic, Milos
;
Choi, Hyeyoon
;
Smith, …
- In:
Journal of hospitality marketing & management
26
(
2017
)
4
,
pp. 416-442
Persistent link: https://www.econbiz.de/10011707127
Saved in:
38
Restaurant customers' attitude toward sustainability and nutritional menu labels
Lo, Ada
;
King, Brian
;
Mackenzie, Murray
- In:
Journal of hospitality marketing & management
26
(
2017
)
8
,
pp. 846-867
Persistent link: https://www.econbiz.de/10011784156
Saved in:
39
The impact of service failure and recovery on target and observing customers : a comparative study
Sharifi, Seyed Shahin
;
Palmeira, Mauricio
;
Ma, Junzhao
; …
- In:
Journal of hospitality marketing & management
26
(
2017
)
8
,
pp. 889-910
Persistent link: https://www.econbiz.de/10011784161
Saved in:
40
Demographic differences on service quality and perceived value in private online shopping clubs
Kursunluoglu Yarimoglu, Emel
- In:
Journal of strategic marketing
25
(
2017
)
3
,
pp. 240-257
Persistent link: https://www.econbiz.de/10011743006
Saved in:
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