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~isPartOf:"Journal of hospitality marketing & management"
~person:"Cobanoglu, Cihan"
~subject:"Customer satisfaction"
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Customer satisfaction
Hotel industry
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Dienstleistungsqualität
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Cobanoglu, Cihan
Han, Heesup
3
Assaker, Guy
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Bilgihan, Anil
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Goh, Ben
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Huang, Songshan
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Journal of hospitality marketing & management
International journal of contemporary hospitality management
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
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ECONIS (ZBW)
2
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An integrated model of service experience, emotions, satisfaction, and price acceptance : an empirical analysis in the Chinese hospitality industry
Ali, Faizan
;
Amin, Muslim
;
Cobanoglu, Cihan
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 449-475
Persistent link: https://www.econbiz.de/10011499273
Saved in:
2
Understanding satisfied and dissatisfied hotel customers : text mining of online hotel reviews
Berezina, Katerina
;
Bilgihan, Anil
;
Cobanoglu, Cihan
; …
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 1-24
Persistent link: https://www.econbiz.de/10011453950
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