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~isPartOf:"Journal of hospitality marketing & management"
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Marketing : an introduction
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Beziehungsmarketing
115
Relationship marketing
115
Consumer behaviour
74
Konsumentenverhalten
74
Customer satisfaction
65
Kundenzufriedenheit
65
Dienstleistungsqualität
55
Service quality
55
Hotel industry
41
Hotellerie
41
Gastronomie
22
Restaurant industry
22
Brand management
21
Markenführung
21
Brand image
17
Markenimage
17
Viral marketing
16
Virales Marketing
16
customer loyalty
14
loyalty
14
Beschwerdemanagement
13
Complaint management
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Gastgewerbe
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Hospitality industry
13
Social Web
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Social web
13
Confidence
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Hospital
11
Krankenhaus
11
Vertrauen
11
Brand
10
Markenartikel
10
satisfaction
10
Customer integration
8
Emotion
8
Internet marketing
8
Kundenintegration
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Online-Marketing
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customer satisfaction
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hospitality
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Mavondo, Felix
5
Ramkissoon, Haywantee
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Tanford, Sarah
5
Dewnarain, Senika
3
Han, Heesup
3
Jin, Naehyun Paul
3
Lee, Seonjeong
3
Line, Nathaniel D.
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Mattila, Anna S.
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O'Connor, Peter
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Okumus, Fevzi
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Assaker, Guy
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Goh, Ben
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Kim, Mi Ran
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Kim, Peter Beomcheol
2
Lim, Weng Marc
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Prentice, Catherine
2
Qu, Hailin
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Raab, Carola
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Shoukat, Muhammad Haroon
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Shulga, Lenna V.
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Tang, Liang
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Journal of hospitality marketing & management
SpringerLink / Bücher
1,621
Journal of business research : JBR
826
Journal of retailing and consumer services
597
Industrial marketing management : the international journal for industrial and high-tech firms
564
Springer eBook Collection
371
Gabler Edition Wissenschaft
367
Springer eBook Collection / Business and Economics
362
Europäische Hochschulschriften / 5
325
International journal of hospitality management
286
Research
249
Journal of the Academy of Marketing Science
236
The journal of business & industrial marketing
227
The journal of services marketing
227
Journal of strategic marketing
216
Journal of Food Distribution Research
208
Journal of marketing
200
European journal of marketing : EJM
195
Journal of marketing management : MM
192
Lehrbuch
192
The service industries journal
192
Marketing theory
155
International journal of electronic customer relationship management : IJECRM
153
Marketing intelligence & planning
148
Management Science
135
Journal of travel and tourism marketing
134
International journal of contemporary hospitality management
131
Journal of Agricultural and Applied Economics
130
Asia Pacific journal of marketing and logistics
127
Psychology & marketing
126
essentials
125
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
124
The journal of product & brand management
123
Journal of historical research in marketing
122
Management science : journal of the Institute for Operations Research and the Management Sciences
122
Journal of service research : JSR
121
Tourism management : research, policies, practice
121
Hamburger Schriften zur Marketingforschung
118
Journal of service management
118
Cogent business & management
117
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ECONIS (ZBW)
122
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1
Understanding the role of gratitude in building quality relationships
Jin, Naehyun Paul
;
Line, Nathaniel D.
;
Yoon, Donghwan
- In:
Journal of hospitality marketing & management
27
(
2018
)
4
,
pp. 465-485
Persistent link: https://www.econbiz.de/10011880442
Saved in:
2
Relationship
marketing
and customer loyalty : evidence from the Ghanaian luxury hotel industry
Narteh, Bedman
;
Agbemabiese, George Cudjoe
;
Kodua, Prince
; …
- In:
Journal of hospitality marketing & management
22
(
2013
)
3/4
,
pp. 407-436
Persistent link: https://www.econbiz.de/10009767983
Saved in:
3
Invisible and intangible, but undeniable : role of ambient conditions in building hotel guests' loyalty
Suh, Myoungsun
;
Moon, Hyoungeun
;
Han, Heesup
;
Ham, Sunny
- In:
Journal of hospitality marketing & management
24
(
2015
)
7/8
,
pp. 727-753
Persistent link: https://www.econbiz.de/10011433684
Saved in:
4
The influence of trust on repeat tourism : the Mauritian case study
Sannassee, Raja Vinesh
;
Seetanah, Boopendra
- In:
Journal of hospitality marketing & management
24
(
2015
)
7/8
,
pp. 770-789
Persistent link: https://www.econbiz.de/10011433710
Saved in:
5
Managers' perceptions of delivered value in the hospitality industry
Gallarza, Martina G.
;
Santos Arteaga, Francisco Javier
; …
- In:
Journal of hospitality marketing & management
24
(
2015
)
7/8
,
pp. 857-893
Persistent link: https://www.econbiz.de/10011433722
Saved in:
6
Improving casino performance through enhanced loyalty programs
Min, Ji Hye
;
Raab, Carola
;
Tanford, Sarah
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 372-394
Persistent link: https://www.econbiz.de/10011499244
Saved in:
7
Understanding the customer experiences from the perspective of guests and hotel managers : empirical findings from luxury hotels in Istanbul, Turkey
Cetin, Gurel
;
Walls, Andrew
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 395-424
Persistent link: https://www.econbiz.de/10011499254
Saved in:
8
Influence of the work relationship between frontline employees and their immediate supervisor on customers' service experience
Kim, Peter Beomcheol
;
Gazzoli, Gabriel
;
Qu, Halin
;
Kim, …
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 425-448
Persistent link: https://www.econbiz.de/10011499261
Saved in:
9
Investigating the key routes to customers' delightful moments in the hotel context
Lee, Seonjeong
;
Shea, Linda
- In:
Journal of hospitality marketing & management
24
(
2015
)
5/6
,
pp. 532-553
Persistent link: https://www.econbiz.de/10011349968
Saved in:
10
Predictors and outcomes of perceived image of restaurant innovativeness in fine-dining restaurants
Jin, Naehyun Paul
;
Goh, Ben
;
Huffman, Lynn
;
Yuan, Jingxue
- In:
Journal of hospitality marketing & management
24
(
2015
)
5/6
,
pp. 457-485
Persistent link: https://www.econbiz.de/10011349996
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