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~isPartOf:"Journal of hospitality marketing & management"
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Beziehungsmarketing
115
Relationship marketing
115
Consumer behaviour
73
Konsumentenverhalten
73
Customer satisfaction
65
Kundenzufriedenheit
65
Dienstleistungsqualität
54
Service quality
54
Hotel industry
42
Hotellerie
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Gastronomie
22
Restaurant industry
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Brand management
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Markenführung
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Brand image
17
Markenimage
17
Viral marketing
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Virales Marketing
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customer loyalty
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loyalty
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Beschwerdemanagement
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Complaint management
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Gastgewerbe
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Hospitality industry
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Social Web
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Social web
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Confidence
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Vertrauen
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satisfaction
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Brand
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Hospital
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Krankenhaus
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Markenartikel
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Customer integration
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Emotion
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Kundenintegration
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customer satisfaction
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service quality
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Holiday behaviour
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English
121
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Mavondo, Felix
5
Ramkissoon, Haywantee
5
Tanford, Sarah
5
Dewnarain, Senika
3
Han, Heesup
3
Jin, Naehyun Paul
3
Lee, Seonjeong
3
Line, Nathaniel D.
3
Mattila, Anna S.
3
O'Connor, Peter
3
Okumus, Fevzi
3
Assaker, Guy
2
Baloglu, Seyhmus
2
Bilgihan, Anil
2
Bowden, Jana
2
Busser, James A.
2
Gil Saura, Irene
2
Goh, Ben
2
Kim, Mi Ran
2
Kim, Min-Seong
2
Kim, Peter Beomcheol
2
Lim, Weng Marc
2
Momayez, Ayatollah
2
Mostafa Rasoolimanesh, S.
2
Prentice, Catherine
2
Qu, Hailin
2
Raab, Carola
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Rasouli, Nasrin
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Shoukat, Muhammad Haroon
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Shulga, Lenna V.
2
Tang, Liang
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Šerić, Maja
2
Abubakar, Binta
1
Agbemabiese, George Cudjoe
1
Ahn, Jiseon
1
Akhtar, Nadeem
1
Aksu, Akin
1
Al-Ansi, Amr
1
Al-Hawari, Mohd Ahmad
1
Ali Eliwa, Rasha
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Journal of hospitality marketing & management
Journal of business research : JBR
932
SpringerLink / Bücher
657
Journal of retailing and consumer services
598
Small business economics : an entrepreneurship journal
593
Industrial marketing management : the international journal for industrial and high-tech firms
482
International journal of entrepreneurship and small business
334
International journal of hospitality management
319
Journal of small business and enterprise development
278
Europäische Hochschulschriften / 5
266
The journal of business & industrial marketing
249
Cogent business & management
242
The journal of services marketing
230
The service industries journal
226
Journal of small business management : JSBM ; a joint publ. 4 times a year of the International Council for Small Business and the West Virginia University Bureau of Business Research
205
Journal of strategic marketing
201
International small business journal : researching entrepreneurship
197
Springer eBook Collection
189
Gabler Edition Wissenschaft
182
Technological forecasting & social change : an international journal
182
Internationales Gewerbearchiv : IGA ; Zeitschrift für Klein- und Mittelunternehmen
179
Journal of the Academy of Marketing Science
171
Small business economics : an international journal
164
International journal of electronic customer relationship management : IJECRM
146
International business review : the official journal of the European International Business Academy
142
Schriften zur Mittelstandsforschung
139
Working paper
139
International journal of business and globalisation : IJBG
138
Tourism management : research, policies, practice
136
European research studies
132
IFM-Materialien
132
International journal of contemporary hospitality management
127
International journal of business information systems : IJBIS
126
Journal of marketing
124
Journal of open innovation : technology, market, and complexity
123
Journal of travel and tourism marketing
121
Marketing intelligence & planning
121
International entrepreneurship and management journal
120
International journal of globalisation and small business : IJGSB
120
Asia Pacific journal of marketing and logistics
119
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ECONIS (ZBW)
121
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1
Assessing the web-based destination marketing activities : a relationship marketing perspective
Cobos, Liza M.
;
Wang, Youcheng
;
Okumus, Fevzi
- In:
Journal of hospitality marketing & management
18
(
2009
)
4
,
pp. 421-444
Persistent link: https://www.econbiz.de/10003862061
Saved in:
2
Factors influencing organizational responses to guest complaints : cases of Hong Kong and Northern Cyprus
Ekiz, Erdogan H.
- In:
Journal of hospitality marketing & management
18
(
2009
)
6
,
pp. 539-573
Persistent link: https://www.econbiz.de/10003887182
Saved in:
3
Customer engagement : a framework for assessing customer-based-brand relationships ; the case of the restaurant industry
Bowden, Jana
- In:
Journal of hospitality marketing & management
18
(
2009
)
6
,
pp. 574-596
Persistent link: https://www.econbiz.de/10003887184
Saved in:
4
Recovery strategies for service failures: the case of restaurants
Silber, Ilan
;
Israeli, Aviad
;
Bustin, Adi
;
Zvi, Ofir Ben
- In:
Journal of hospitality marketing & management
18
(
2009
)
7
,
pp. 730-740
Persistent link: https://www.econbiz.de/10003893337
Saved in:
5
The determinants of loyalty in hotels
Wilkins, Hugh
;
Merrilees, Bill
;
Herington, Carmel
- In:
Journal of hospitality marketing & management
19
(
2010
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10003978543
Saved in:
6
Managing a hotel's image on TripAdvisor
O'Connor, Peter
- In:
Journal of hospitality marketing & management
19
(
2010
)
7
,
pp. 754-772
Persistent link: https://www.econbiz.de/10008701700
Saved in:
7
The impact of virtual worlds on word-of-mouth : improving social networking and servicescape in the hospitality industry
Kim, Jungsun
;
Hardin, Andrew
- In:
Journal of hospitality marketing & management
19
(
2010
)
7
,
pp. 735-753
Persistent link: https://www.econbiz.de/10008701701
Saved in:
8
Investigating the key routes to customers' delightful moments in the hotel context
Lee, Seonjeong
;
Shea, Linda
- In:
Journal of hospitality marketing & management
24
(
2015
)
5/6
,
pp. 532-553
Persistent link: https://www.econbiz.de/10011349968
Saved in:
9
Predictors and outcomes of perceived image of restaurant innovativeness in fine-dining restaurants
Jin, Naehyun Paul
;
Goh, Ben
;
Huffman, Lynn
;
Yuan, Jingxue
- In:
Journal of hospitality marketing & management
24
(
2015
)
5/6
,
pp. 457-485
Persistent link: https://www.econbiz.de/10011349996
Saved in:
10
Exploring the antecedents of hotel customer loyalty : a social identity perspective
Martínez García de Leaniz, Patricia
;
Rodríguez del …
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 1-23
Persistent link: https://www.econbiz.de/10010526384
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