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How do individual personality traits (D) influence perceived satisfaction with service for college students (C) in a casual restaurant setting (I)? : the CID framework
Jin, Naehyun; Lee, Seoki; Gopalan, Ram - In: Journal of hospitality marketing & management 21 (2012) 5/6, pp. 591-616
Persistent link: https://www.econbiz.de/10009621101
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Correlates of nonwork and work satisfaction among hotel employees : implications for managers
Yavas, Ugur; Karatepe, Osman M.; Babakus, Emin - In: Journal of hospitality marketing & management 22 (2013) 3/4, pp. 375-406
Persistent link: https://www.econbiz.de/10009767985
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An attribution approach and the subsequent satisfaction, value, and loyalty of service delivery in private residence clubs
Gregory, Amy M.; Severt, Denver E.; Hahm, Jeeyeon - In: Journal of hospitality marketing & management 25 (2016) 1/2, pp. 91-112
Persistent link: https://www.econbiz.de/10011453973
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Posttrip behavioral differences between first-time and repeat guests : a two-phase study in a hospitality setting
Kim, Mi Ran; Knutson, Bonnie J.; Vogt, Christine - In: Journal of hospitality marketing & management 23 (2014) 7/8, pp. 722-745
Persistent link: https://www.econbiz.de/10010473498
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Cruise passengers' perception of key quality attributes of cruise lines in North America
Chua, Bee-Lia; Goh, Ben; Huffman, Lynn; Jai, Catherine; … - In: Journal of hospitality marketing & management 25 (2016) 3/4, pp. 346-371
Persistent link: https://www.econbiz.de/10011499234
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More is not always better : determinants of choice overload and satisfaction with customization in fast casual restaurants
Park, Soona; Kang, Jiyun - In: Journal of hospitality marketing & management 31 (2022) 2, pp. 205-225
Persistent link: https://www.econbiz.de/10012821093
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Effects of social interaction flow on experiential quality, service quality and satisfaction : moderating effects of self-service technologies to reduce employee interruptions
Wu, Xuanjin; Gursoy, Dogan; Zhang, Meng - In: Journal of hospitality marketing & management 30 (2021) 5, pp. 571-591
Persistent link: https://www.econbiz.de/10012549286
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Does brand love matter to casual restaurants? : a multi-group path analysis
Shen, Ye; Huang, Shuyue; Choi, Hwansuk Chris; Morrison, … - In: Journal of hospitality marketing & management 30 (2021) 5, pp. 630-654
Persistent link: https://www.econbiz.de/10012549290
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Impacts of Halal-friendly services, facilities, and food and Beverages on Muslim travelers' perceptions of service quality attributes, perceived price, satisfaction, trust, and loy...
Jeaheng, Yoksamon; Al-Ansi, Amr; Han, Heesup - In: Journal of hospitality marketing & management 29 (2020) 7, pp. 787-811
Persistent link: https://www.econbiz.de/10012312152
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The impact of customer controllability and service recovery type on customer satisfaction and consequent behavior intentions
Jin, Dan; DiPietro, Robin B.; Fan, Alei - In: Journal of hospitality marketing & management 29 (2020) 1, pp. 65-87
Persistent link: https://www.econbiz.de/10012256118