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Identifying restaurant satisfiers and dissatisfiers : suggestions from online reviews
Bilgihan, Anil; Seo, Soobin; Choi, Jihee - In: Journal of hospitality marketing & management 27 (2018) 5, pp. 601-625
Persistent link: https://www.econbiz.de/10011919944
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Impact of brand experience on loyalty
Ong, Chuan Huat; Lee, Heng Wei; Thurasamy Ramayah - In: Journal of hospitality marketing & management 27 (2018) 7, pp. 755-774
Persistent link: https://www.econbiz.de/10011957157
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It’s time to celebrate : how can restaurateurs make special occasions even better?
Lim, Weng Marc - In: Journal of hospitality marketing & management 24 (2015) 5/6, pp. 573-600
Persistent link: https://www.econbiz.de/10011349963
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Predictors and outcomes of perceived image of restaurant innovativeness in fine-dining restaurants
Jin, Naehyun Paul; Goh, Ben; Huffman, Lynn; Yuan, Jingxue - In: Journal of hospitality marketing & management 24 (2015) 5/6, pp. 457-485
Persistent link: https://www.econbiz.de/10011349996
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Effects of self-congruity and source credibility on consumer responses to coffeehouse advertising
Yoon, Donghwan; Kim, Youn-Kyung - In: Journal of hospitality marketing & management 25 (2016) 1/2, pp. 167-196
Persistent link: https://www.econbiz.de/10011453986
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Understanding discount program risk in hospitality : a Monte Carlo approach
Philander, Kahlil S.; Raab, Carola; Berezan, Orie - In: Journal of hospitality marketing & management 25 (2016) 1/2, pp. 218-237
Persistent link: https://www.econbiz.de/10011453993
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Investigating information adoption tendencies based on restaurants' user-generated content utilizing a modified information adoption model
Salehi-Esfahani, Saba; Ravichandran, Swathi; Israeli, Aviad - In: Journal of hospitality marketing & management 25 (2016) 7/8, pp. 925-953
Persistent link: https://www.econbiz.de/10011621459
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The impact of brand prestige on trust, perceived risk, satisfaction, and loyalty in upscale restaurants
Jin, Naeyhun; Line, Nathaniel D.; Merkebu, Jerusalem - In: Journal of hospitality marketing & management 25 (2016) 5/6, pp. 523-546
Persistent link: https://www.econbiz.de/10011577818
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The impact of self-service technology and the presence of others on cause-related marketing programs in restaurants
Hanks, Lydia; Line, Nathaniel D.; Mattila, Anna S. - In: Journal of hospitality marketing & management 25 (2016) 5/6, pp. 547-562
Persistent link: https://www.econbiz.de/10011577824
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The effect of mutual introductions and addressing customers by name on tipping behavior in restaurants
Seiter, John S.; Givens, Kayde D.; Weger, Harry <Jr.> - In: Journal of hospitality marketing & management 25 (2016) 5/6, pp. 640-651
Persistent link: https://www.econbiz.de/10011578886