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Consumer behaviour
578
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578
Beziehungsmarketing
142
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142
Customer satisfaction
120
Kundenzufriedenheit
120
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Sharma, Piyush
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Journal of international consumer marketing
The journal of services marketing
Journal of business research : JBR
2,069
Journal of retailing and consumer services
1,963
International journal of hospitality management
818
International journal of consumer studies
767
Psychology & marketing
686
Journal of consumer research : JCR ; an interdisciplinary bimonthly
607
NBER working paper series
546
Working paper / National Bureau of Economic Research, Inc.
456
SpringerLink / Bücher
415
NBER Working Paper
400
The journal of product & brand management
399
Asia Pacific journal of marketing and logistics
397
European Journal of Marketing
377
Journal of Consumer Marketing
366
The journal of brand management : an international journal
363
Tourism management : research, policies, practice
363
Journal of marketing research : JMR
358
European journal of marketing : EJM
356
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
348
Journal of business ethics : JOBE
346
Journal of travel and tourism marketing
342
Management science : journal of the Institute for Operations Research and the Management Sciences
342
Journal of marketing management : MM
325
Cogent business & management
319
Journal of marketing communications
309
Journal of retailing
305
Marketing letters : a journal of research in marketing
303
Journal of marketing
299
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
297
Journal of economic psychology : research in economic psychology and behavioral economics
295
The international review of retail, distribution and consumer research
295
International journal of retail & distribution management
293
Journal of the Academy of Marketing Science
293
Journal of consumer behaviour : an international research review
292
Journal of fashion marketing and management
292
The journal of consumer marketing
292
Technological forecasting & social change : an international journal
289
International journal of contemporary hospitality management
286
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
273
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ECONIS (ZBW)
593
USB Cologne (EcoSocSci)
1
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1
Stress, coping, and well-being : a study of ethnic differences among older adults
Fon Sim Ong
;
Moschis, George P.
- In:
Journal of international consumer marketing
21
(
2009
)
3
,
pp. 219-229
Persistent link: https://www.econbiz.de/10003890818
Saved in:
2
An investigation into gamification as a customer engagement experience environment
Harwood, Tracy
;
Garry, Tony
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 533-546
Persistent link: https://www.econbiz.de/10011418363
Saved in:
3
Emotional timescapes : the temporal perspective and consumption emotions in services
Maguire, Louise
;
Geiger, Susi
- In:
The journal of services marketing
29
(
2015
)
3
,
pp. 211-223
Persistent link: https://www.econbiz.de/10011308999
Saved in:
4
Healthcare branding : developing emotionally based consumer brand relationships
Kemp, Elyria
;
Jillapalli, Ravi
;
Becerra, Enrique
- In:
The journal of services marketing
28
(
2014
)
2
,
pp. 126-137
Persistent link: https://www.econbiz.de/10010371785
Saved in:
5
What makes consumers believe : the impacts of priming and sequential service experiences on consumer emotions and willingness to pay
Chou, Ting-Jui
;
Chang, En-Chung
;
Zheng, Yanan
;
Tang, Xiaofei
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 115-127
Persistent link: https://www.econbiz.de/10011445806
Saved in:
6
How does customer orientation influence authentic emotional display?
Huang, Yu-Shan
;
Brown, Tom
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 316-326
Persistent link: https://www.econbiz.de/10011524406
Saved in:
7
Gratitude in service encounters : implications for building loyalty
Bock, Dora Elizabeth
;
Folse, Judith Anne Garretson
; …
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 341-358
Persistent link: https://www.econbiz.de/10011524416
Saved in:
8
Consumer envy during service encounters
Anaya, Gerardo Joel
;
Miao, Li
;
Mattila, Anna S.
; …
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 359-372
Persistent link: https://www.econbiz.de/10011524421
Saved in:
9
The effects of anticipatory emotions on service satisfaction and behavioral intention
Koenig-Lewis, Nicole
;
Palmer, Adrian
- In:
The journal of services marketing
28
(
2014
)
6
,
pp. 437-451
Persistent link: https://www.econbiz.de/10010434609
Saved in:
10
The role of emotions in online consumer behavior : a comparison of search, experience, and credence services
Mazaheri, Ebrahim
;
Richard, Marie-Odile
;
Laroche, Michael
- In:
The journal of services marketing
26
(
2012
)
7
,
pp. 535-550
Persistent link: https://www.econbiz.de/10009672289
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