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Omni-personal Luxury : How to Transform your Luxury Business for the Digital Age

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1: Introduction: the future of luxury -- 2: The industry is special -- 3: Cautious Steps towards Digital -- 4: Customer Centricity is Key -- 5: Digital Transformation of the Omni-personal Customer Journey -- 6: How To Go Omni-personal -- 7: Conclusion: Embark on Your Journey to the Omni-personal...

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Web personalization cues and their differential effects on user assessments of website value

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Thumbs up, sales up? : the contingent effect of Facebook likes on sales performance in social commerce

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Could deal promotion improve merchants' online reputations? : the moderating role of prior reviews

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Enticing and engaging consumers via online product presentations : the effects of restricted interaction design

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Dynamic effects of falsehoods and corrections on social media : a theoretical modeling and empirical evidence

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