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Does active service intervention drive more complaints on social media? : the roles of service quality and awareness
Sun, Shujing; Gao, Yang; Rui, Huaxia - In: Journal of management information systems : JMIS 38 (2021) 3, pp. 579-611
Persistent link: https://www.econbiz.de/10012804160
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How do consumer buzz and traffic in social media marketing predict the value of the firm?
Luo, Xueming; Zhang, Jie Jennifer - In: Journal of management information systems : JMIS 30 (2013/14) 2, pp. 213-238
Persistent link: https://www.econbiz.de/10010243627
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Two formulas for success in social media : learning and network effects
Qiu, Liangfei; Tang, Qian; Whinston, Andrew B. - In: Journal of management information systems : JMIS 32 (2015) 4, pp. 78-108
Persistent link: https://www.econbiz.de/10011491405
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Influentials, imitables, or susceptibles? : virality and world-of-mouth conversations in online social networks
Susarla, Anjana; Oh, Jeong-Ha; Tan, Yong - In: Journal of management information systems : JMIS 33 (2016) 1, pp. 139-170
Persistent link: https://www.econbiz.de/10011560734
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Social media and brand purchase : quantifying the effects of exposures to earned and owned social media activities in a two-stage decision making model
Xie, Karen; Lee, Young-Jin - In: Journal of management information systems : JMIS 32 (2015) 2, pp. 204-238
Persistent link: https://www.econbiz.de/10011409421
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The comparative performance of online referral channels in e-commerce
Duan, Wenjing; Zhang, Jie Jennifer - In: Journal of management information systems : JMIS 38 (2021) 3, pp. 828-854
Persistent link: https://www.econbiz.de/10012804178
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Biased credibility and sharing of fake news on social media : considering peer context and self-objectivity state
Turel, Ofir; Osatuyi, Babajide - In: Journal of management information systems : JMIS 38 (2021) 4, pp. 931-958
Persistent link: https://www.econbiz.de/10012804187
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Dynamic effects of falsehoods and corrections on social media : a theoretical modeling and empirical evidence
King, Kelvin K.; Wang, Bin; Escobari, Diego; Oraby, Tamer - In: Journal of management information systems : JMIS 38 (2021) 4, pp. 989-1010
Persistent link: https://www.econbiz.de/10012804190
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Emotions : the unexplored fuel of fake news on social media
Horner, Christy Galletta; Galletta, Dennis; Crawford, … - In: Journal of management information systems : JMIS 38 (2021) 4, pp. 1039-1066
Persistent link: https://www.econbiz.de/10012804196
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Classifying, measuring, and predicting users' overall active behavior on social networking sites
Chen, Aihui; Lu, Yaobin; Chau, Patrick Y. K.; Gupta, Sumeet - In: Journal of management information systems : JMIS 31 (2014) 3, pp. 213-253
Persistent link: https://www.econbiz.de/10011585481