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Journal of management studies : JMS
Journal of marketing management : MM
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How critical is employee orientation for customer relationship management? : insights from a case study
Plakoyiannaki, Emmanuella
;
Tzokas, Nikolaos
; …
- In:
Journal of management studies : JMS
45
(
2008
)
2
,
pp. 268-293
Persistent link: https://www.econbiz.de/10003696328
Saved in:
2
How Critical is Employee Orientation for Customer Relationship Management? Insights from a Case Study
Plakoyiannaki, Emmanuella
;
Tzokas, Nikolaos
; …
- In:
Journal of management studies : JMS
45
(
2008
)
2
,
pp. 268-293
Persistent link: https://www.econbiz.de/10007979889
Saved in:
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