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~isPartOf:"Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc"
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Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
Human resource management
5
Journal of service management
5
Organizational dynamics : a quarterly review of organizational behavior for professional managers
4
The Academy of Management review : AMR
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Journal of Service Management
3
Journal of service research : JSR
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Academy of Management learning & education : AMLE
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International journal of service industry management : IJSIM
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The Executive : an Academy of Management Publication
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Handbook of service science ; [Vol. 1]
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Handbuch Relationship Marketing : Konzeption und erfolgreiche Umsetzung
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Harvard business review : HBR
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Harvard-Business-Manager : das Wissen der Besten
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Human resource management review
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Journal of Business Research
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Journal of retailing and consumer services
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Journal of service research
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MIT sloan management review
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Operations management : a strategic approach
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Operations research, Management science : OR MS ; the international literature digest
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Research and the development of pedagogical materials
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Research and the development of pedagogical materials : working papers
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Service Science
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Sloan management review
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Revisiting customer participation in service encounters: does culture matter?
Youngdahl, William E.
;
Kellogg, Deborah L.
;
Nie, Winter
; …
- In:
Journal of operations management : publ. quarterly by …
21
(
2003
)
1
,
pp. 109-120
Persistent link: https://www.econbiz.de/10006970570
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2
Human issues in service design
Cook, Lori S.
;
Bowen, David E.
;
Chase, Richard B.
; …
- In:
Journal of operations management : publ. quarterly by …
20
(
2002
)
2
,
pp. 159-174
Persistent link: https://www.econbiz.de/10006975030
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