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E-service quality : a meta-analytic review
Blut, Markus; Chowdhry, Nivritiv; Mittal, Vikas; Brock, … - In: Journal of retailing 91 (2015) 4, pp. 679-700
Persistent link: https://www.econbiz.de/10011422466
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How do customers alter their basket composition when they perceive the retail store to be crowded? : an empirical study
Aydinli, Aylin; Lamey, Lien; Millet, Kobe; Ter Braak, Anne - In: Journal of retailing 97 (2021) 2, pp. 207-216
Persistent link: https://www.econbiz.de/10012648988
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Drown or blossom? : the impact of perceived chronic time pressure on retail salespeople's performance and customer-salesperson relationships
Ryari, Hanaa; Alavi, Sascha; Wieseke, Jan - In: Journal of retailing 97 (2021) 2, pp. 217-237
Persistent link: https://www.econbiz.de/10012648989
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How technology is changing retail
Shankar, Venkatesh; Kalyanam, Kirthi; Setia, Pankaj; … - In: Journal of retailing 97 (2021) 1, pp. 13-27
Persistent link: https://www.econbiz.de/10012514564
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Forging meaningful consumer-brand relationships through creative merchandise offerings and innovative merchandising strategies
Roggeveen, Anne L.; Grewal, Dhruv; Karsberg, John; … - In: Journal of retailing 97 (2021) 1, pp. 81-98
Persistent link: https://www.econbiz.de/10012514575
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Retailer marketing communications in the digital age : getting the right message to the right shopper at the right time
Villanova, Daniel; Bodapati, Anand V.; Puccinelli, Nancy M. - In: Journal of retailing 97 (2021) 1, pp. 116-132
Persistent link: https://www.econbiz.de/10012514580
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Insight is power : understanding the terms of the consumer-firm data exchange
Krafft, Manfred; Kumar, Vikas; Harmeling, Colleen; … - In: Journal of retailing 97 (2021) 1, pp. 133-149
Persistent link: https://www.econbiz.de/10012514585
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Understanding retail experiences and customer journey management : introduction to the special issue
Grewal, Dhruv; Roggeveen, Anne L. - In: Journal of retailing 96 (2020) 1, pp. 3-8
Persistent link: https://www.econbiz.de/10012295799
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Journeying together : aligning retailer and service provider roles with collective consumer practices
Thomas, Tandy Chalmers; Epp, Amber M.; Price, Linda L. - In: Journal of retailing 96 (2020) 1, pp. 9-24
Persistent link: https://www.econbiz.de/10012295803
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Political identity and the consumer journey : a research review
Jung, Jihye; Mittal, Vikas - In: Journal of retailing 96 (2020) 1, pp. 55-73
Persistent link: https://www.econbiz.de/10012295807