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Einzelhandel
322
Retail trade
263
Consumer behaviour
162
Konsumentenverhalten
162
Beziehungsmarketing
68
Relationship marketing
68
Customer satisfaction
53
Kundenzufriedenheit
53
Online retailing
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Online-Handel
53
E-commerce
47
Electronic Commerce
47
Distribution channel
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Vertriebsweg
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Retailing
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28
Dienstleistungsqualität
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Markenführung
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Service quality
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Vereinigte Staaten
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Preismanagement
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Pricing strategy
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Ladengestaltung
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Store design
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Markenartikel
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Food retailing
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Kundenservice
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Verkaufsförderung
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Grewal, Dhruv
24
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6
Sethuraman, Raj
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5
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5
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5
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5
Ganesan, Shankar
5
Kopalle, Praveen K.
5
Noble, Stephanie M.
5
Nordfält, Jens
5
Palmatier, Robert W.
5
Shankar, Venkatesh
5
Ahlbom, Carl-Philip
4
Brown, James R.
4
Burton, Scot
4
Evanschitzky, Heiner
4
Hollander, Stanley C.
4
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Inman, J. Jeffrey
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Levy, Michael
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Pauwels, Koen
4
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3
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Hult, G. Tomas M.
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Lamey, Lien
3
MacKenzie, Scott B.
3
Mantrala, Murali K.
3
Melis, Kristina
3
Mittal, Vikas
3
Namin, Aidin
3
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Journal of retailing
Journal of retailing and consumer services
1,144
Journal of business research : JBR
679
SpringerLink / Bücher
443
International journal of hospitality management
436
International journal of production economics
335
European journal of operational research : EJOR
291
The international review of retail, distribution and consumer research
280
NBER working paper series
262
International journal of retail & distribution management
258
The service industries journal
258
International Journal of Retail & Distribution Management
239
Tourism management : research, policies, practice
232
Electronic commerce research
226
The journal of services marketing
226
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
224
Working paper / National Bureau of Economic Research, Inc.
208
Journal of travel and tourism marketing
207
Journal of Services Marketing
205
NBER Working Paper
205
Management science : journal of the Institute for Operations Research and the Management Sciences
202
Industrial marketing management : the international journal for industrial and high-tech firms
190
International journal of business information systems : IJBIS
188
Cogent business & management
174
International journal of production research
173
Journal of hospitality marketing & management
173
Technological forecasting & social change : an international journal
167
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
164
European Journal of Marketing
163
International journal of contemporary hospitality management
163
Journal of benefit-cost analysis : JBCA
155
Europäische Hochschulschriften / 5
153
Asia Pacific journal of marketing and logistics
150
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
150
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
150
Information systems and e-business management : ISeB
140
Journal of the Academy of Marketing Science
140
Springer eBook Collection
135
International journal of electronic marketing and retailing : IJEMR
134
Psychology & marketing
133
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ECONIS (ZBW)
380
USB Cologne (EcoSocSci)
2
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1
What drives consumers to shop on mobile devices? : insights from a meta-analysis
Luceri, Beatrice
;
Bijmolt, Tammo H. A.
;
Bellini, Silvia
; …
- In:
Journal of retailing
98
(
2022
)
1
,
pp. 178-196
Persistent link: https://www.econbiz.de/10013207547
Saved in:
2
Antecedents and consequences of customer satisfaction : do they differ across online and offline purchases?
Hult, G. Tomas M.
;
Sharma, Pratyush Nidhi
;
Morgeson, …
- In:
Journal of retailing
95
(
2019
)
1
,
pp. 10-23
Persistent link: https://www.econbiz.de/10012102908
Saved in:
3
To jeep or not to keep : effects of online customer reviews on product returns
Minnema, Alec
;
Bijmolt, H. A.
;
Gensler, Sonja
;
Wiesel, …
- In:
Journal of retailing
92
(
2016
)
3
,
pp. 253-267
Persistent link: https://www.econbiz.de/10011566694
Saved in:
4
Evolution of retail formats : past, present, and future
Gauri, Dinesh Kumar
;
Jindal, Rupinder P.
;
Ratchford, …
- In:
Journal of retailing
97
(
2021
)
1
,
pp. 42-61
Persistent link: https://www.econbiz.de/10012514572
Saved in:
5
Online and offline retailing : what we know and directions for future research
Ratchford, Brian Thomas
;
Soysal, Gonca
;
Zentner, Alejandro
- In:
Journal of retailing
98
(
2022
)
1
,
pp. 152-177
Persistent link: https://www.econbiz.de/10013207546
Saved in:
6
E-services quality : development of a hierarchical model
Blut, Markus
- In:
Journal of retailing
92
(
2016
)
4
,
pp. 500-517
Persistent link: https://www.econbiz.de/10011629507
Saved in:
7
Computer-mediated customization tendency (CMCT) and the adaptive e-service experience
Mathwick, Charla
;
Wagner, Janet
;
Unni, Ramaprasad
- In:
Journal of retailing
86
(
2010
)
1
,
pp. 11-21
Persistent link: https://www.econbiz.de/10003969341
Saved in:
8
Effects of online communication practices on consumer perceptions of performance uncertainty for search and experience goods
Weathers, Danny
;
Sharma, Subhash
;
Wood, Stacy L.
- In:
Journal of retailing
83
(
2007
)
4
,
pp. 393-401
Persistent link: https://www.econbiz.de/10003598468
Saved in:
9
Building with bricks and mortar : the revenue impact of opening physical stores in a multichannel environment
Pauwels, Koen
;
Neslin, Scott A.
- In:
Journal of retailing
91
(
2015
)
2
,
pp. 182-197
Persistent link: https://www.econbiz.de/10011308952
Saved in:
10
From multi-channel retailing to omni-channel retailing : introduction to the special issue in multi-channel retailing
Verhoef, Peter C.
;
Kannan, P. K.
;
Inman, J. Jeffrey
- In:
Journal of retailing
91
(
2015
)
2
,
pp. 174-181
Persistent link: https://www.econbiz.de/10011308953
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