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Against the green : a multi-method examination of the barriers to green consumption
Gleim, Mark R.; Smith, Jeffery S.; Andrews, Demetra; … - In: Journal of retailing 89 (2013) 1, pp. 44-61
Persistent link: https://www.econbiz.de/10009732746
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Against the Green: A Multi-method Examination of the Barriers to Green Consumption
Gleim, Mark R.; Smith, Jeffery S.; Andrews, Demetra; … - In: Journal of retailing 89 (2013) 1, pp. 44-61
Persistent link: https://www.econbiz.de/10010073976
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Strategies to offset performance failures : the role of brand equity
Brady, Michael K.; Cronin, J. J.; Fox, Gavin L.; Roehm, … - In: Journal of retailing 84 (2008) 2, pp. 151-164
Persistent link: https://www.econbiz.de/10003744296
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Customer rage episodes : emotions, expressions and behaviors
McColl-Kennedy, Janet R.; Patterson, Paul G.; Smith, Amy K. - In: Journal of retailing 85 (2009) 2, pp. 222-237
Persistent link: https://www.econbiz.de/10003870743
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Conveying trustworthiness to online consumers : reactions to consensus, physical store presence, brand familiarity, and generalized suspicion
Benedicktus, Ray L.; Brady, Michael K.; Darke, Peter R.; … - In: Journal of retailing 86 (2010) 4, pp. 322-335
Persistent link: https://www.econbiz.de/10008808862
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Felling close from afar : the role of psychological distance in offsetting distrust in unfamiliar online retailers
Darke, Peter R.; Brady, Michael K.; Benedicktus, Ray L.; … - In: Journal of retailing 92 (2016) 3, pp. 287-299
Persistent link: https://www.econbiz.de/10011566698
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Pleasantly plump : offsetting negative obesity stereotypes for frontline service employees
Cowart, Kelly O.; Brady, Michael K. - In: Journal of retailing 90 (2014) 3, pp. 365-378
Persistent link: https://www.econbiz.de/10010408219
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Removing the contextual lens: A multinational, multi-setting comparison of service evaluation models
Brady, Michael K.; Knight, Gary A.; Cronin, J.Joseph; … - In: Journal of retailing 81 (2005) 3, pp. 215-230
Persistent link: https://www.econbiz.de/10006605739
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Assessing the Effects of Quality, Value, and Customer Satisfaction on Consumer Behavioral Intentions in Service Environments
Cronin Jr, J.Joseph; Brady, Michael K.; Hult, G.Tomas M. - In: Journal of retailing 76 (2000) 2, pp. 193-218
Persistent link: https://www.econbiz.de/10006623701
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Customer Rage Episodes: Emotions, Expressions and Behaviors
Mccoll-Kennedy, Janet R.; Patterson, Paul G.; Smith, Amy K. - In: Journal of retailing 85 (2009) 2, pp. 222
Persistent link: https://www.econbiz.de/10008259742