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Relationship marketing
104
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Consumer behaviour
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Retail trade
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Journal of retailing
Journal of business research : JBR
1,160
Journal of retailing and consumer services
825
SpringerLink / Bücher
501
Industrial marketing management : the international journal for industrial and high-tech firms
481
International journal of hospitality management
419
Technological forecasting & social change : an international journal
291
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
281
The journal of services marketing
269
International journal of internet marketing and advertising : IJIMA
256
Tourism management : research, policies, practice
242
The service industries journal
225
Journal of the Academy of Marketing Science
223
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
221
The journal of business & industrial marketing
219
Psychology & marketing
215
Journal of strategic marketing
212
Journal of travel and tourism marketing
210
Information systems research : ISR
205
Journal of marketing
199
Management science : journal of the Institute for Operations Research and the Management Sciences
199
International journal of contemporary hospitality management
190
Journal of hospitality marketing & management
185
Cogent business & management
178
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
178
Springer eBook Collection
176
Journal of marketing management : MM
169
Journal of marketing communications
168
International journal of electronic customer relationship management : IJECRM
164
The journal of product & brand management
160
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
158
Asia Pacific journal of marketing and logistics
156
The journal of brand management : an international journal
156
Business horizons
153
European journal of marketing : EJM
152
Journal of advertising research
150
Journal of management information systems : JMIS
150
International journal of business information systems : IJBIS
144
International journal of advertising : the review of marketing communications
143
Journal of service research : JSR
143
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ECONIS (ZBW)
143
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1
Strategies to offset performance failures : the role of brand equity
Brady, Michael K.
;
Cronin, J. J.
;
Fox, Gavin L.
;
Roehm, …
- In:
Journal of retailing
84
(
2008
)
2
,
pp. 151-164
Persistent link: https://www.econbiz.de/10003744296
Saved in:
2
Customer complaining : the role of tie strenght and information control
Mittal, Vikas
;
Huppertz, John W.
;
Khare, Adwait
- In:
Journal of retailing
84
(
2008
)
2
,
pp. 195-204
Persistent link: https://www.econbiz.de/10003744326
Saved in:
3
How does corporate social responsibility affect consumer response to service failure in buyer-seller relationships?
Bolton, Lisa E.
;
Mattila, Anna S.
- In:
Journal of retailing
91
(
2015
)
1
,
pp. 140-153
Persistent link: https://www.econbiz.de/10010500739
Saved in:
4
Managing complaints to improve customer profitability
Cambra-Fierro, Jesus
;
Melero, Iguacel
;
Sesé, F. Javier
- In:
Journal of retailing
91
(
2015
)
1
,
pp. 109-124
Persistent link: https://www.econbiz.de/10010500745
Saved in:
5
When do customers offer firms a "second chance" following a double deviation? : the impact of inferred firm motives on customer revenge and reconciliation
Joireman, Jeff
;
Grégoire, Yany
;
Devezer, Berna
;
Tripp, …
- In:
Journal of retailing
89
(
2013
)
3
,
pp. 315-337
Persistent link: https://www.econbiz.de/10009781852
Saved in:
6
Information search and product returns across mobile and traditional online channels
Zhang, Yufei
;
Voorhees, Clay M.
;
Chen, Lin
;
Chiang, Jeongwen
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 260-276
Persistent link: https://www.econbiz.de/10013364282
Saved in:
7
How online product reviews affect retail sales : a meta-analysis
Floyd, Kristopher
;
Freling, Ryan
;
Alhoqail, Saad
;
Cho, …
- In:
Journal of retailing
90
(
2014
)
2
,
pp. 217-232
Persistent link: https://www.econbiz.de/10010402315
Saved in:
8
The effect of review images on review helpfulness : a contingency approach
Kübler, Raoul
;
Lobschat, Lara
;
Welke, Lina
;
Meij, Hugo …
- In:
Journal of retailing
100
(
2024
)
1
,
pp. 5-23
Persistent link: https://www.econbiz.de/10014526948
Saved in:
9
The impact of the multi-channel retail mix on online store choice : does online experience matter?
Melis, Kristina
;
Campo, Katia
;
Breugelmans, Els
;
Lamey, Lien
- In:
Journal of retailing
91
(
2015
)
2
,
pp. 272-288
Persistent link: https://www.econbiz.de/10011309679
Saved in:
10
Helping firms reduce complexity in multichannel online data : a net taxonomy-based approach for customer journeys
Anderl, Eva
;
Schumann, Jan Hendrik
;
Kunz, Werner
- In:
Journal of retailing
92
(
2016
)
2
,
pp. 185-203
Persistent link: https://www.econbiz.de/10011505019
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