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The end of the world as we know it? : the influence of online channels on the luxury customer experience
Klaus, Philipp - In: Journal of retailing and consumer services 57 (2020), pp. 1-7
Persistent link: https://www.econbiz.de/10012305877
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Reinventing the branch : an empirical assessment of banking strategies to environmental differentiation
Allard, Thomas; Babin, Barry; Chebat, Jean-Charles; … - In: Journal of retailing and consumer services 16 (2009) 6, pp. 442-450
Persistent link: https://www.econbiz.de/10003906172
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Does a companion always enhance the shopping experience?
Borges, Adilson; Chebat, Jean-Charles; Babin, Barry J. - In: Journal of retailing and consumer services 17 (2010) 4, pp. 294-299
Persistent link: https://www.econbiz.de/10003989692
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Retail fairness : exploring consumer perceptions of fairness towards retailers' marketing tactics
Bang, Nguyen; Klaus, Philipp - In: Journal of retailing and consumer services 20 (2013) 3, pp. 311-324
Persistent link: https://www.econbiz.de/10009759787
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Shopping well-being : is it just a matter of pleasure or doing the task? The role of shopper's gender and self-congruity
El Hedhli, Kamel; Zourrig, Haithem; Chebat, Jean-Charles - In: Journal of retailing and consumer services 31 (2016), pp. 1-13
Persistent link: https://www.econbiz.de/10011528465
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"It was not that long!" : the effects of the in-store TV screen content and customers emotions on consumer waiting perception
Borges, Adilson; Herter, Márcia Maurer; Chebat, … - In: Journal of retailing and consumer services 22 (2015), pp. 96-106
Persistent link: https://www.econbiz.de/10010468493
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When income matters : customers evaluation of shopping malls' hedonic and utilitarian orientations
Allard, Thomas; Babin, Barry J.; Chebat, Jean-Charles - In: Journal of retailing and consumer services 16 (2009) 1, pp. 40-49
Persistent link: https://www.econbiz.de/10003803130
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How does shopper-based mall equity generate mall loyalty? : a conceptual model and empirical evidence
Chebat, Jean-Charles; El Hedhli, Kamel; Sirgy, M. Joseph - In: Journal of retailing and consumer services 16 (2009) 1, pp. 50-60
Persistent link: https://www.econbiz.de/10003803135
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The effects of mall renovation on shopping values, satisfaction and spending behaviour
Chebat, Jean-Charles; Michon, Richard; Haj-Salem, Narjes; … - In: Journal of retailing and consumer services 21 (2014) 4, pp. 610-618
Persistent link: https://www.econbiz.de/10010388517
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The convenience of shopping via voice AI : introducing AIDM
Klaus, Philipp; Zaichkowsky, Judith Lynne - In: Journal of retailing and consumer services 65 (2022), pp. 1-7
Persistent link: https://www.econbiz.de/10013169684