//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of retailing and consumer services"
~person:"Klaus, Philipp"
~subject:"Customer-employee interaction"
~subject:"E-commerce"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Decomposing perceived playfuln...
Similar by subject
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Customer-employee interaction
E-commerce
Consumer behaviour
10
Konsumentenverhalten
10
Beziehungsmarketing
6
Customer experience
6
Einzelhandel
6
Relationship marketing
6
Retail trade
6
Customer experience management
2
Customer satisfaction
2
Emotion
2
Emotions
2
Kundenzufriedenheit
2
Luxury goods
2
Luxusgüter
2
AI
1
AIDM
1
Age
1
Amazon
1
Artificial intelligence
1
Brand management
1
CX
1
Company performance
1
Consumer decision making
1
Customer behavior
1
Customer experience dynamics
1
Customer-firm interaction
1
Customer-to-customer interaction
1
Dauerhafte Konsumgüter
1
Dienstleistungsqualität
1
Digitalisierung
1
Digitization
1
Distribution channel
1
Durable goods
1
Electronic Commerce
1
Ethical consumption
1
Ethical retailing
1
Event marketing
1
Event-Marketing
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Klaus, Philipp
Baier, Daniel
3
Ladhari, Riadh
3
Ainsworth, Jeremy
2
Akram, Umair
2
Ansari, Aisha Rehman
2
Bala, Pradip Kumar
2
Ballantine, Paul W.
2
Bashir, Shahid
2
Brusch, Ines
2
Duan, Yongrui
2
Lobel Trong Thuy Tran
2
Mainardes, Emerson Wagner
2
Ramadan, Zahy B.
2
Rese, Alexandra
2
Rosengren, Sara
2
Salminen, Joni
2
Su, Jiafu
2
Toufaily, Elissar
2
Xiao, Yan
2
Zhang, Yu
2
Abbes, Intissar
1
Adisorn Leelasantitham
1
Agrawal, Shiv Ratan
1
Ahmadi, Hormoz
1
Ahrholdt, Dennis C.
1
Akter, Shahriar
1
Al Khateeb, Amr
1
Alalwan, Ali Abdallah
1
Algharabat, Raed
1
Alnawas, Ibrahim
1
Alves, Helena
1
Amer, Noha
1
Anable, Jillian
1
Anselmsson, Johan
1
Anshu, Kumari
1
Anwar, Saiqa
1
Arizal N
1
Arnaud, Jean-Brice
1
Arnott, David C.
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
The journal of services marketing
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The end of the world as we know it? : the influence of online channels on the luxury customer experience
Klaus, Philipp
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012305877
Saved in:
2
Beyond good and bad : challenging the suggested role of emotions in customer experience (CX) research
Manthiou, Aikaterini
;
Hickman, Ellie
;
Klaus, Philipp
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012305348
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->