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~isPartOf:"Journal of retailing and consumer services"
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Relationship marketing
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Consumer behaviour
480
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Customer satisfaction
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Journal of retailing and consumer services
SpringerLink / Bücher
1,023
Swiss journal of economics and statistics
920
Journal of business research : JBR
865
International journal of production research
773
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
630
International journal of productivity and quality management : IJPQM
552
Industrial marketing management : the international journal for industrial and high-tech firms
521
The TQM journal : the international review of organizational improvement
481
International journal of quality & reliability management
444
Business process management journal
431
Journal of Organizational Change Management
406
Europäische Hochschulschriften / 5
399
International journal of production economics
391
Springer eBook Collection
354
International journal of hospitality management
345
Wirtschaft und Recht : Zeitschr. für Wirtschaftspolitik u. Wirtschaftsrecht mit Einschluß des Sozial- und Arbeitsrechtes
344
Aussenwirtschaft : schweizerische Zeitschrift für internationale Wirtschaftsbeziehungen ; the Swiss review of international economic relations
328
Der Schweizer Treuhänder : Monatsschrift für Wirtschaftsprüfung, Rechnungswesen, Unternehmens- und Steuerberatung ; offizielles Organ der Treuhand-Kammer
321
Total quality management & business excellence
302
Journal of organizational change management
298
Revue économique et sociale : RES ; bulletin de la Société d'Etudes Economiques et Sociales
267
International Journal of Quality & Reliability Management
257
Gabler Edition Wissenschaft
254
The journal of business & industrial marketing
254
Wirtschaftspolitische Mitteilungen : Wirtschaftsförderung, Gesellschaft zur Förderung der Schweizerischen Wirtschaft
252
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
251
European journal of operational research : EJOR
243
The service industries journal
239
The journal of services marketing
233
Steuer-Revue : die unabhängige Fachzeitschrift für das gesamte Steuerwesen
231
Technological forecasting & social change : an international journal
199
Quality management journal : QMJ
196
The TQM Magazine
193
Schweizer Monatshefte : Zeitschrift für Politik, Wirtschaft, Kultur
192
International journal of six sigma and competitive advantage : IJSSCA
191
Journal of change management : an international journal
190
International journal of business information systems : IJBIS
188
Journal of strategic marketing
187
Leadership & Organization Development Journal
182
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ECONIS (ZBW)
618
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618
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1
Quality of channel integration and customer loyalty in omnichannel retailing : the mediating role of customer engagement and relationship program receptiveness
Gao, Mengjia
;
Huang, Lin
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012665902
Saved in:
2
The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction : evidence from a developing country
Md Uzir Hossain Uzir
;
Al Halbusi, Hussam
;
Thurasamy Ramayah
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012665967
Saved in:
3
Platform quality factors influencing content providers' loyalty
Kim, Junic
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012502736
Saved in:
4
Fashion brands on retail websites : customer performance expectancy and e-word-of-mouth
Loureiro, Sandra M. C.
;
Cavallero, Luisa
;
Miranda, …
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 131-141
Persistent link: https://www.econbiz.de/10011808565
Saved in:
5
How service quality and outcome confidence drive pre-outcome word-of-mouth
Ifie, Kemefasu
;
Simintiras, Antonis C.
;
Dwivedi, Yogesh …
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 214-221
Persistent link: https://www.econbiz.de/10011904399
Saved in:
6
Enhancing relationships in e-tail : role of relationship quality and duration
Dorai, Sriram
;
Balasubramanian, Nataraj
;
Sivakumaran, …
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012430723
Saved in:
7
The harmonious role of channel integration and logistics service in omnichannel retailing : the case of IKEA
Prassida, Grandys Frieska
;
Hsu, Ping-Yu
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013366370
Saved in:
8
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
Saved in:
9
Efficiency and effectiveness of small retailers : the role of consumer and entrepreneurial orientation
Tajeddini, Kayhan
;
Elg, Ulf
;
Trueman, Myfanwy
- In:
Journal of retailing and consumer services
20
(
2013
)
5
,
pp. 453-462
Persistent link: https://www.econbiz.de/10009768991
Saved in:
10
Development of a service blueprint for the online-to-offline integration in service
Ryu, Do-Hyeon
;
Lim, Chiehyeon
;
Kim, Kwang-Jae
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012238381
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