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e-banking culture : a comparison of EU 27 countries and Portuguese case in the EU 27 retail banking context
Fonseca, Jaime R. S. - In: Journal of retailing and consumer services 21 (2014) 5, pp. 708-716
Persistent link: https://www.econbiz.de/10010407237
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A consumer typology based on e-service quality and e-satisfaction
Bressolles, Grégory; Durieu, François; Senecal, Sylvain - In: Journal of retailing and consumer services 21 (2014) 6, pp. 889-896
Persistent link: https://www.econbiz.de/10010437000
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Brands as substitutes for the need for touch in online shopping
González-Benito, Óscar; Martos-Partal, Mercedes; San … - In: Journal of retailing and consumer services 27 (2015), pp. 121-125
Persistent link: https://www.econbiz.de/10011388101
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How to reduce perceived risk when buying online : the interactions between intangibility, product knolwedge, brand familarity, privacy and security concerns
Nepomuceno, Marcelo Vinhal; Laroche, Michel; Richard, … - In: Journal of retailing and consumer services 21 (2014) 4, pp. 619-629
Persistent link: https://www.econbiz.de/10010388516
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When e-commerce becomes more human by transposing the hospitality concept to merchant websites
Bataoui, Soffien - In: Journal of retailing and consumer services 65 (2022), pp. 1-18
Persistent link: https://www.econbiz.de/10013169636
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Online fraudulent returns in Taiwan : the impacts of e-retailers' transaction ethics and consumer personality
Chang, Hsiu-Hua; Guo, Yi-Yan - In: Journal of retailing and consumer services 61 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012581878
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Creating and detecting fake reviews of online products
Salminen, Joni; Kandpal, Chandrashekhar; Kamel, Ahmed … - In: Journal of retailing and consumer services 64 (2022), pp. 1-15
Persistent link: https://www.econbiz.de/10013209474
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Exploring the core factors of online purchase decisions by building an e-commerce network evolution model
Luming, Yang; Xu, Min; Xing, Lin - In: Journal of retailing and consumer services 64 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013209497
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"I can get no e-satisfaction" : what analytics say? : evidence using satisfaction data from e-commerce
Griva, Anastasia - In: Journal of retailing and consumer services 66 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013209709
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COVID-19 and retail : the catalyst for e-commerce in Belgium?
Beckers, Joris; Weekx, Simon; Beutels, Philippe; … - In: Journal of retailing and consumer services 62 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012648939