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~isPartOf:"Journal of retailing and consumer services"
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Consumer behaviour
938
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938
Einzelhandel
666
Retail trade
666
Relationship marketing
583
Beziehungsmarketing
582
Customer satisfaction
421
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419
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280
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280
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213
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Pantano, Eleonora
17
Prentice, Catherine
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10
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Mortimer, Gary
9
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8
Louis, Didier
8
Yan, Ruiliang
8
Gázquez-Abad, Juan Carlos
7
Sands, Sean
7
Thaichon, Park
7
Cliquet, Gérard
6
Fazal-e-Hasan, Syed
6
Hollebeek, Linda D.
6
Khan, Imran
6
Kuppelwieser, Volker
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Park, Eunil
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Paul, Justin
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Pei, Zhi
6
Rana, Nripendra P.
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Zielke, Stephan
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Borges, Adilson
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Cheah, Jun-Hwa
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Das, Gopal
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Dwivedi, Yogesh Kumar
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Elms, Jonathan
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Jebarajakirthy, Charles
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Ladhari, Riadh
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Martínez-López, Francisco J.
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Mehrotra, Ankit
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Molinillo, Sebastian
5
Quach, Sara
5
Rosengren, Sara
5
Scarpi, Daniele
5
Trinh, Giang
5
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International Conference on National Brand & Private Label Marketing <1., 2014, Barcelona>
1
Nordic Retail and Wholesale Conference <4., 2014, Stockholm>
1
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Journal of retailing and consumer services
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11,420
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776
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747
International journal of hospitality management
745
The journal of economic perspectives : EP ; a journal of the American Economic Association
701
Business horizons
695
Journal of political economy
692
Industrial marketing management : the international journal for industrial and high-tech firms
673
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652
The quarterly journal of economics
652
Challenge
633
American economic journal : a journal of the American Economic Association
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ECONIS (ZBW)
1,328
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1
Towards the identification of customer experience touch point elements
Stein, Alisha
;
Ramaseshan, B.
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 8-19
Persistent link: https://www.econbiz.de/10011473123
Saved in:
2
Assessing customers' perceived value of the online channel of multichannel retailers : a two country examination
Carlson, Jamie
;
O'Cass, Aron
;
Ahrholdt, Dennis C.
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 90-102
Persistent link: https://www.econbiz.de/10011388091
Saved in:
3
Quality of channel integration and customer loyalty in omnichannel retailing : the mediating role of customer engagement and relationship program receptiveness
Gao, Mengjia
;
Huang, Lin
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012665902
Saved in:
4
Impact of customers' assessment of website attributes on e-relationship in the securities brokerage industry : a multichannel perspective
Toufaily, Elissar
;
Pons, Frank
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 58-69
Persistent link: https://www.econbiz.de/10011628994
Saved in:
5
The harmonious role of channel integration and logistics service in omnichannel retailing : the case of IKEA
Prassida, Grandys Frieska
;
Hsu, Ping-Yu
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013366370
Saved in:
6
Customer inspiration in retailing : the role of perceived novelty and customer loyalty across offline and online channels
Frasquet Deltoro, Marta
;
Ieva, Marco
;
Mollá Descals, …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014460825
Saved in:
7
US male generational cohorts : retail format preferences, desired retail attributes, satisfaction and loyalty
Brosdahl, Deborah J. C.
;
Carpenter, Jason M.
- In:
Journal of retailing and consumer services
19
(
2012
)
6
,
pp. 545-552
Persistent link: https://www.econbiz.de/10009655513
Saved in:
8
How to increase multichannel shopping satisfaction? : an adapted Kano based stage-gate approach to select new technologies
Baier, Daniel
;
Rese, Alexandra
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012389991
Saved in:
9
How customer experience incongruence affects omnichannel customer retention : the moderating role of channel characteristics
Gao, Wei
;
Li, Wenqian
;
Fan, Hua
;
Jia, Xingping
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012502708
Saved in:
10
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
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