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~isPartOf:"Journal of retailing and consumer services"
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Beziehungsmarketing
589
Relationship marketing
589
Consumer behaviour
470
Konsumentenverhalten
470
Customer satisfaction
260
Kundenzufriedenheit
260
Dienstleistungsqualität
191
Service quality
191
Einzelhandel
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Retail trade
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Prentice, Catherine
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Louis, Didier
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Bilgihan, Anil
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Cheah, Jun-Hwa
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Karande, Kiran
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Kumar, Vikas
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Liébana-Cabanillas, Francisco
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Journal of retailing and consumer services
SpringerLink / Bücher
946
Journal of business research : JBR
857
International journal of production research
749
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
621
International journal of productivity and quality management : IJPQM
541
Industrial marketing management : the international journal for industrial and high-tech firms
513
The TQM journal : the international review of organizational improvement
477
International journal of quality & reliability management
436
Business process management journal
412
International journal of production economics
379
International journal of hospitality management
341
Springer eBook Collection
327
Total quality management & business excellence
295
Journal of organizational change management
292
The journal of business & industrial marketing
245
The service industries journal
237
The journal of services marketing
233
European journal of operational research : EJOR
231
Gabler Edition Wissenschaft
226
Europäische Hochschulschriften / 5
198
Quality management journal : QMJ
192
International journal of six sigma and competitive advantage : IJSSCA
190
Journal of change management : an international journal
190
Journal of strategic marketing
182
Technological forecasting & social change : an international journal
181
Journal of the Academy of Marketing Science
176
Cogent business & management
166
International journal of services and operations management
161
International journal of business information systems : IJBIS
156
Springer eBook Collection / Business and Economics
156
International journal of electronic customer relationship management : IJECRM
150
Business horizons
140
International journal of contemporary hospitality management
140
Research
136
Tourism management : research, policies, practice
136
Journal of marketing
132
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
132
International journal of quality and service sciences
130
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
129
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ECONIS (ZBW)
604
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1
Quality of channel integration and customer loyalty in omnichannel retailing : the mediating role of customer engagement and relationship program receptiveness
Gao, Mengjia
;
Huang, Lin
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012665902
Saved in:
2
The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction : evidence from a developing country
Md Uzir Hossain Uzir
;
Al Halbusi, Hussam
;
Thurasamy Ramayah
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012665967
Saved in:
3
Platform quality factors influencing content providers' loyalty
Kim, Junic
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012502736
Saved in:
4
Fashion brands on retail websites : customer performance expectancy and e-word-of-mouth
Loureiro, Sandra M. C.
;
Cavallero, Luisa
;
Miranda, …
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 131-141
Persistent link: https://www.econbiz.de/10011808565
Saved in:
5
How service quality and outcome confidence drive pre-outcome word-of-mouth
Ifie, Kemefasu
;
Simintiras, Antonis C.
;
Dwivedi, Yogesh …
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 214-221
Persistent link: https://www.econbiz.de/10011904399
Saved in:
6
Enhancing relationships in e-tail : role of relationship quality and duration
Dorai, Sriram
;
Balasubramanian, Nataraj
;
Sivakumaran, …
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012430723
Saved in:
7
The harmonious role of channel integration and logistics service in omnichannel retailing : the case of IKEA
Prassida, Grandys Frieska
;
Hsu, Ping-Yu
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013366370
Saved in:
8
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
Saved in:
9
Development of a service blueprint for the online-to-offline integration in service
Ryu, Do-Hyeon
;
Lim, Chiehyeon
;
Kim, Kwang-Jae
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012238381
Saved in:
10
Consumer processing of mobile online stores : sources and effects of processing fluency
Sohn, Stefanie
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 137-147
Persistent link: https://www.econbiz.de/10011697945
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