//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of retailing and consumer services"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Crafting customer value : the...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
582
Relationship marketing
582
Consumer behaviour
470
Konsumentenverhalten
470
Customer satisfaction
259
Kundenzufriedenheit
259
Dienstleistungsqualität
183
Service quality
183
Einzelhandel
176
Retail trade
176
Brand management
105
Markenführung
105
Online retailing
89
Online-Handel
89
Brand image
69
Markenimage
69
Social Web
65
Social web
65
Customer integration
60
Kundenintegration
60
Brand
58
Confidence
58
Vertrauen
58
Markenartikel
57
Internet marketing
53
Online-Marketing
53
Customer experience
48
Customer value
48
Kundenwert
47
E-commerce
46
Electronic Commerce
46
Viral marketing
45
Virales Marketing
45
Customer loyalty
41
Emotion
39
Customer service
38
Kundenservice
37
Satisfaction
36
Loyalty
35
Trust
33
more ...
less ...
Online availability
All
Undetermined
478
Free
6
Type of publication
All
Article
598
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
599
Aufsatz in Zeitschrift
599
Collection of articles of several authors
1
Conference paper
1
Konferenzbeitrag
1
Sammelwerk
1
Language
All
English
599
Author
All
Prentice, Catherine
12
Lombart, Cindy
9
Park, Jungkun
7
Hollebeek, Linda D.
6
Khan, Imran
6
Klaus, Philipp
6
Louis, Didier
6
Mortimer, Gary
6
Agag, Gomaa
5
Fazal-e-Hasan, Syed
5
Molinillo, Sebastian
5
Rana, Nripendra P.
5
Das, Gopal
4
Han, Xiaoyun
4
Kuppelwieser, Volker
4
Loureiro, Sandra Maria Correia
4
Quach, Sara
4
Seger-Guttmann, Tali
4
Söderlund, Magnus
4
Thaichon, Park
4
Abdelmoety, Ziad Hassan
3
Anaya-Sánchez, Rafael
3
Arndt, Aaron D.
3
Bilgihan, Anil
3
Cambra-Fierro, Jesús
3
Carlson, Jamie
3
Cheah, Jun-Hwa
3
Dwivedi, Yogesh Kumar
3
Elms, Jonathan
3
Frasquet Deltoro, Marta
3
Gong, Taeshik
3
Harun, Ahasan
3
Islam, Jamid Ul
3
Japutra, Arnold
3
Karande, Kiran
3
Kumar, Vikas
3
Pantano, Eleonora
3
Park, Eunil
3
Poncin, Ingrid
3
Prybutok, Victor R.
3
more ...
less ...
Published in...
All
Journal of retailing and consumer services
SpringerLink / Bücher
1,490
Journal of business research : JBR
683
Industrial marketing management : the international journal for industrial and high-tech firms
461
Gabler Edition Wissenschaft
349
Springer eBook Collection / Business and Economics
332
Springer eBook Collection
327
International journal of hospitality management
298
Research
245
The journal of services marketing
228
Europäische Hochschulschriften / 5
218
The journal of business & industrial marketing
205
The service industries journal
203
Lehrbuch
186
Journal of the Academy of Marketing Science
178
Journal of strategic marketing
173
International journal of electronic customer relationship management : IJECRM
148
Journal of marketing
136
International journal of contemporary hospitality management
127
Journal of travel and tourism marketing
123
Journal of service research : JSR
121
Journal of hospitality marketing & management
118
Tourism management : research, policies, practice
116
The journal of product & brand management
114
The journal of brand management : an international journal
111
Journal of service management
110
Asia Pacific journal of marketing and logistics
109
Journal of retailing
109
Marketing intelligence & planning
108
Cogent business & management
105
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
105
Psychology & marketing
103
essentials
101
European journal of marketing : EJM
100
Gabler Research
100
Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management
98
Hamburger Schriften zur Marketingforschung
97
Journal of marketing management : MM
94
Services marketing quarterly
94
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
90
more ...
less ...
Source
All
ECONIS (ZBW)
599
Showing
1
-
10
of
599
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Does the value manufacturers (brands) create translate into enhanced reputation? : a multi-sector examination of the value-satisfaction-loyalty-reputation chain
Tournois, Laurent
- In:
Journal of retailing and consumer services
26
(
2015
),
pp. 83-96
Persistent link: https://www.econbiz.de/10011347839
Saved in:
2
The expected retail customer : value co-creator, co-producer or disturbance?
Fellesson, Markus
;
Salomonson, Nicklas
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 204-211
Persistent link: https://www.econbiz.de/10011473201
Saved in:
3
Customer value and customer loyalty : is competition a missing link?
Chen, Shu-Ching
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 107-116
Persistent link: https://www.econbiz.de/10010468491
Saved in:
4
Customization in bicycle retailing
Jafari, Hamid
;
Nyberg, Anna
;
Osnes, Tone-Lise
;
Schmitz, …
- In:
Journal of retailing and consumer services
23
(
2015
),
pp. 77-90
Persistent link: https://www.econbiz.de/10010503929
Saved in:
5
Assessing customers' perceived value of the online channel of multichannel retailers : a two country examination
Carlson, Jamie
;
O'Cass, Aron
;
Ahrholdt, Dennis C.
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 90-102
Persistent link: https://www.econbiz.de/10011388091
Saved in:
6
The influence of loyalty program design on the relationship between customer motives and value perception
Kreis, Henning
;
Mafael, Alexander
- In:
Journal of retailing and consumer services
21
(
2014
)
4
,
pp. 590-600
Persistent link: https://www.econbiz.de/10010388521
Saved in:
7
Influencer marketing : homophily, customer value co-creation behaviour and purchase intention
Bu, Yi
;
Parkinson, Joy
;
Thaichon, Park
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-17
Persistent link: https://www.econbiz.de/10013209657
Saved in:
8
Reconceptualizing value creation : exploring the role of goal congruence in the co-creation process
Sheng, Margaret L.
;
Natalia, Natalia
;
Hsieh, C. Y.
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013209712
Saved in:
9
Your receipt is in the bag : service and temporal effects as factors of customer engagement formation during acquisition
Harman, David M.
;
Porter, Michael C.
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012648866
Saved in:
10
Do myriad e-channels always create value for customers? : a dynamic analysis of the perceived value of a digital information product during the usage phase
Mencarelli, Rémi
;
Rivière, Arnaud
;
Lombart, Cindy
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012665834
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->