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A value-based perspective of market orientation and customer service
Chen, Shu-ching; Quester, Pascale G. - In: Journal of retailing and consumer services 16 (2009) 3, pp. 197-206
Persistent link: https://www.econbiz.de/10003852521
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Context and mobile services' value-in-use
Gummerus, Johanna; Philström, Minna - In: Journal of retailing and consumer services 18 (2011) 6, pp. 521-533
Persistent link: https://www.econbiz.de/10009375654
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The moderating roles of shopper experience and store type on the relationship between perceived merchandise value and willingness to pay a higher price
Ligas, Mark; Chaudhuri, Arjun - In: Journal of retailing and consumer services 19 (2012) 2, pp. 249-258
Persistent link: https://www.econbiz.de/10009522426
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Consumer shopping value : an investigation of shopping trip value, in-store shopping value and retail format
Davis, Lizhu; Hodges, Nancy - In: Journal of retailing and consumer services 19 (2012) 2, pp. 229-239
Persistent link: https://www.econbiz.de/10009522449
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Does the value manufacturers (brands) create translate into enhanced reputation? : a multi-sector examination of the value-satisfaction-loyalty-reputation chain
Tournois, Laurent - In: Journal of retailing and consumer services 26 (2015), pp. 83-96
Persistent link: https://www.econbiz.de/10011347839
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Satisfaction of mall shoppers : a study on perceived utilitarian and hedonic shopping values
Kesari, Bikrant; Atulkhar, Sunil - In: Journal of retailing and consumer services 31 (2016), pp. 22-31
Persistent link: https://www.econbiz.de/10011528486
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Quality, value? – Insights into medical tourists' attitudes and behaviors
Prajitmutita, Lyn Manassannan; Perényi, Áron; … - In: Journal of retailing and consumer services 31 (2016), pp. 207-216
Persistent link: https://www.econbiz.de/10011528661
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The expected retail customer : value co-creator, co-producer or disturbance?
Fellesson, Markus; Salomonson, Nicklas - In: Journal of retailing and consumer services 30 (2016), pp. 204-211
Persistent link: https://www.econbiz.de/10011473201
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Customer value and customer loyalty : is competition a missing link?
Chen, Shu-Ching - In: Journal of retailing and consumer services 22 (2015), pp. 107-116
Persistent link: https://www.econbiz.de/10010468491
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Customization in bicycle retailing
Jafari, Hamid; Nyberg, Anna; Osnes, Tone-Lise; Schmitz, … - In: Journal of retailing and consumer services 23 (2015), pp. 77-90
Persistent link: https://www.econbiz.de/10010503929