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~isPartOf:"Journal of retailing and consumer services"
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Customer satisfaction
427
Kundenzufriedenheit
425
Consumer behaviour
416
Konsumentenverhalten
416
Beziehungsmarketing
270
Relationship marketing
270
Dienstleistungsqualität
218
Service quality
218
Einzelhandel
123
Retail trade
123
Pricing strategy
97
Online retailing
96
Online-Handel
96
Preismanagement
96
Satisfaction
64
E-commerce
56
Electronic Commerce
56
Brand management
47
Customer service
47
Kundenservice
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Markenführung
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Viral marketing
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Virales Marketing
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Beschwerdemanagement
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Internet marketing
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Markenartikel
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Customer experience
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Prentice, Catherine
13
Söderlund, Magnus
12
Park, Jungkun
7
Lombart, Cindy
6
Mortimer, Gary
6
Louis, Didier
5
Park, Eunil
5
Cambra-Fierro, Jesús
4
Duan, Yongrui
4
Hsiao, Aaron
4
Khan, Imran
4
Poncin, Ingrid
4
Quach, Sara
4
Sands, Sean
4
Agag, Gomaa
3
Bambauer-Sachse, Silke
3
Bilgihan, Anil
3
Borges, Adilson
3
Chakraborty, Shibashish
3
Eid, Riyad
3
Fazal-e-Hasan, Syed
3
Friman, Margareta
3
Hardesty, David M.
3
Hollebeek, Linda D.
3
Hong, EunPyo
3
Islam, Jamid Ul
3
Karande, Kiran
3
Liébana-Cabanillas, Francisco
3
Molinillo, Sebastian
3
Nilashi, Mehrbakhsh
3
Paul, Justin
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Prybutok, Victor R.
3
Rokonuzzaman, Md
3
Samad, Sarminah
3
Seger-Guttmann, Tali
3
Sharma, Piyush
3
Shehawy, Yasser Moustafa
3
Abumalloh, Rabab Ali
2
Aguilar-Illescas, Rocío
2
Alnawas, Ibrahim
2
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Journal of retailing and consumer services
Tourism management : research, policies, practice
1,435
The economic record : er
1,283
Tourism economics : the business and finance of tourism and recreation
989
The Australian economic review
839
Journal of air transport management
833
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
819
International journal of hospitality management
635
Tourism management perspectives : TMP
634
NBER working paper series
590
Journal of travel and tourism marketing
555
Australian economic papers
530
Applied economics
529
Journal of business research : JBR
525
NBER Working Paper
509
The journal of industrial relations : the journal of the Industrial Relations Society of Australia
507
Economic papers : a journal of applied economics and policy
496
Working paper / National Bureau of Economic Research, Inc.
493
Tourism analysis : an interdisciplinary tourism & hospitality journal
475
Australian quarterly : AQ
418
European journal of operational research : EJOR
410
Melbourne Institute working paper series
396
Working paper
384
Discussion paper series / IZA
382
Journal of revenue and pricing management
381
Australian bulletin of labour
365
International journal of contemporary hospitality management
350
Economics letters
334
International Journal of Contemporary Hospitality Management
325
SpringerLink / Bücher
310
Parliamentary Paper, The Parliament of the Commonwealth of Australia
300
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
299
Tourism planning & development
299
Parliamentary paper / the Parliament of the Commonwealth of Australia
297
Management science : journal of the Institute for Operations Research and the Management Sciences
287
IMF working papers
285
Australian journal of labour economics : a journal of labour economics and labour relations ; official journal of the Australian Society of Labour Economists
283
Applied economics letters
282
Discussion paper / Centre for Economic Policy Research
276
International journal of production economics
275
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ECONIS (ZBW)
572
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1
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572
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1
Dimensions and outcomes of experience quality in
tourism
: the case of Port wine cellars
Fernandes, Teresa
;
Cruz, Mariana
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 371-379
Persistent link: https://www.econbiz.de/10011529013
Saved in:
2
Ethics support through rapport : elaborating the impact of service provider rapport on ethical behaviour intention of the tourists
Paramita, Widya
;
Zulfa, Naila
;
Rostiani, Rokhima
; …
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-5
Persistent link: https://www.econbiz.de/10012665870
Saved in:
3
Web functionality, web content, information security, and online
tourism
service continuance
Ziqi Liao
;
Shi, Xinping
- In:
Journal of retailing and consumer services
39
(
2017
),
pp. 258-263
Persistent link: https://www.econbiz.de/10011747859
Saved in:
4
Joint service, pricing and advertising strategies with tourists' green
tourism
experience in a
tourism
supply chain
Ma, Shigui
;
He, Yong
;
Gu, Ran
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012581923
Saved in:
5
Tourism
stakeholders attitudes toward sustainable development : a case in the Arctic
Chen, Rachel J. C.
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 225-230
Persistent link: https://www.econbiz.de/10010469041
Saved in:
6
Determinants of customer satisfaction with airline services : an analysis of customer feedback big data
Park, Eunil
;
Jang, Yeonju
;
Kim, Jina
;
Jeong, Nam Jeong
; …
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 186-190
Persistent link: https://www.econbiz.de/10012115080
Saved in:
7
Exploring different airport users' service quality satisfaction between service providers and air travelers
Hong, Seock-Jin
;
Choi, Dongho
;
Chae, Junjae
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012132249
Saved in:
8
Validating a consumer-based service brand equity (CBSBE) model in the airline industry
Sarker, Moniruzzaman
;
Mohd-Any, Amrul Asraf
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012433421
Saved in:
9
The role of satisfaction on customer reuse to airline services : an application of Big Data approaches
Park, Eunil
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 370-374
Persistent link: https://www.econbiz.de/10011995650
Saved in:
10
From "free" to fee : acceptability of airline ancillary fees and the effects on customer behavior
Tuzovic, Sven
;
Simpson, Merlin C.
;
Kuppelwieser, Volker G.
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 98-107
Persistent link: https://www.econbiz.de/10010338621
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