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~isPartOf:"Journal of retailing and consumer services"
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Customer centric HRM
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Relationship marketing
588
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587
Consumer behaviour
464
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464
Customer satisfaction
257
Kundenzufriedenheit
257
Dienstleistungsqualität
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Thaichon, Park
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Anaya-Sánchez, Rafael
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Bilgihan, Anil
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Karande, Kiran
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Kumar, Vikas
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Liébana-Cabanillas, Francisco
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Journal of retailing and consumer services
Journal of business research : JBR
768
SpringerLink / Bücher
600
The international journal of human resource management
599
Industrial marketing management : the international journal for industrial and high-tech firms
431
International journal of hospitality management
370
International journal of human resource management
334
Human Resource Management International Digest
324
Personnel Review
286
Human resource management
252
Human resource management review
250
The journal of business & industrial marketing
227
The journal of services marketing
225
The service industries journal
208
Employee Relations
203
International Journal of Manpower
196
International journal of contemporary hospitality management
181
Journal of strategic marketing
176
Journal of the Academy of Marketing Science
173
Employee relations
170
Springer eBook Collection
166
Cogent business & management
161
Management revue : socio-economic studies
161
Gabler Edition Wissenschaft
157
International journal of electronic customer relationship management : IJECRM
153
Human resource management journal
139
International journal of manpower
138
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
137
Tourism management : research, policies, practice
132
Journal of hospitality marketing & management
128
Journal of marketing
124
European Journal of Marketing
120
Journal of business ethics : JOBE
120
Journal of service research : JSR
120
Europäische Hochschulschriften / 5
119
Journal of travel and tourism marketing
118
Journal of service management
115
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
113
Journal of Business & Industrial Marketing
111
The journal of brand management : an international journal
111
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ECONIS (ZBW)
591
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591
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1
Customer deviance in retailing : managers' emotional support and employees' affective wellbeing
Mayr, Kathrin
;
Teller, Christoph
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014253513
Saved in:
2
Experience-based aspects of shopping attitudes : the roles of norms and loyalty
Meyer, Tracy
- In:
Journal of retailing and consumer services
15
(
2008
)
4
,
pp. 324-333
Persistent link: https://www.econbiz.de/10003729874
Saved in:
3
Key influencers and inhibitors on adoption of the Internet for banking
Durkin, Mark
;
Jennings, Deirdre
;
Mulholland, Gwyneth
; …
- In:
Journal of retailing and consumer services
15
(
2008
)
5
,
pp. 348-357
Persistent link: https://www.econbiz.de/10003742275
Saved in:
4
Consumer shopping value, satisfaction and loyalty in discount retailing
Carpenter, Jason M.
- In:
Journal of retailing and consumer services
15
(
2008
)
5
,
pp. 358-363
Persistent link: https://www.econbiz.de/10003742276
Saved in:
5
Assessing the relationship between loyalty program attributes, store satisfaction and store loyalty
Bridson, Kerrie
;
Evans, Jody
;
Hickman, Melissa
- In:
Journal of retailing and consumer services
15
(
2008
)
5
,
pp. 364-374
Persistent link: https://www.econbiz.de/10003742277
Saved in:
6
The CRM process in retail and service sector firms in Japan : loyalty development and financial return
Minami, Chieko
;
Dawson, John A.
- In:
Journal of retailing and consumer services
15
(
2008
)
5
,
pp. 375-385
Persistent link: https://www.econbiz.de/10003742279
Saved in:
7
The role of etail quality, e-satisfaction and e-trust in online loyalty development process
Kim, Jiyoung
;
Jin, Byoungho
;
Swinney, Jane L.
- In:
Journal of retailing and consumer services
16
(
2009
)
4
,
pp. 239-247
Persistent link: https://www.econbiz.de/10003864515
Saved in:
8
Consumer loyalty to family versus non-family business : the roles of store image, trust and satisfaction
Orth, Ulrich R.
;
Green, Mark T.
- In:
Journal of retailing and consumer services
16
(
2009
)
4
,
pp. 248-259
Persistent link: https://www.econbiz.de/10003864518
Saved in:
9
Information and communication technology in retailing : a cross-industry comparison
Gil Saura, Irene
;
Berenguer Contrí, Gloria
; …
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 232-238
Persistent link: https://www.econbiz.de/10003852544
Saved in:
10
The impact of selected store image dimensions on retailer equity : evidence from 10 Chinese hypermarkets
Jinfeng, Wu
;
Tian, Zhilong
- In:
Journal of retailing and consumer services
16
(
2009
)
6
,
pp. 486-494
Persistent link: https://www.econbiz.de/10003906209
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