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~isPartOf:"Journal of retailing and consumer services"
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Beziehungsmarketing
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Cambra-Fierro, Jesús
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Vázquez-Carrasco, Rosario
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Trifu, Andreea
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Berbel-Pineda, Juan M.
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Cambra-Fierro, Jesús J.
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Fuentes-Blasco, María
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Melero-Polo, Iguácel
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Ruiz-Benítez, Rocío
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Centeno, Edgar
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Journal of retailing and consumer services
Journal of business ethics : JOBE
4
Marketing intelligence & planning
4
European business review : EBR ; the official journal of the International Management Centres, Europe
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
Quality & Quantity: International Journal of Methodology
3
Supply chain management : an international journal
3
Journal of business economics and management
2
Journal of business research : JBR
2
Management decision : MD
2
The service industries journal
2
Universia business review : revista trimestral de Dirección de Empresas
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Corporate social responsibility and trade unions : perspectives across Europe
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European Business Review
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European Journal of Marketing
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Innovation: organization & management : IOM
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International Review on Public and Nonprofit Marketing
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International journal of market research : JMRS ; the journal of the Market Research Society
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Journal of Business Economics and Management
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Journal of Business Ethics
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Journal of service research
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Journal of service research : JSR
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Journal of strategic marketing
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Service business
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Supply Chain Management: An International Journal
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ECONIS (ZBW)
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1
Analysis of the moderating role of the gender variable in service recovery processes
Cambra-Fierro, Jesús
;
Berbel-Pineda, Juan M.
; …
- In:
Journal of retailing and consumer services
20
(
2013
)
4
,
pp. 408-418
Persistent link: https://www.econbiz.de/10009755354
Saved in:
2
Analysis of the moderating role of the gender variable in service recovery processes
Cambra-Fierro, Jesús
;
Berbel-Pineda, Juan M.
; …
- In:
Journal of retailing and consumer services
20
(
2013
)
4
,
pp. 408-418
Persistent link: https://www.econbiz.de/10010121689
Saved in:
3
"How does customer perception of salespeople influence the relationship? A study in an emerging economy"
Arditto, Luis
;
Cambra-Fierro, Jesús J.
; …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012238384
Saved in:
4
Relationship quality as an antecedent of customer relationship proneness : a cross-cultural study between Spain and Mexico
Olavarría-Jaraba, Ana
;
Cambra-Fierro, Jesús J.
; …
- In:
Journal of retailing and consumer services
42
(
2018
),
pp. 78-87
Persistent link: https://www.econbiz.de/10011826044
Saved in:
5
Influence of personality traits on satisfaction, perception of relational benefits, and loyalty in a personal service context
Vázquez-Carrasco, Rosario
;
Foxall, Gordon R.
- In:
Journal of retailing and consumer services
13
(
2006
)
3
,
pp. 205-220
Persistent link: https://www.econbiz.de/10005918366
Saved in:
6
Short-term and long-term effects of touchpoints on customer perceptions
Cambra-Fierro, Jesús
;
Polo-Redondo, Yolanda
;
Trifu, Andreea
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012581871
Saved in:
7
How do firms handle variability in customer experience? : a dynamic approach to better understanding customer retention
Cambra-Fierro, Jesús
;
Gao, Lily
;
Melero-Polo, Iguácel
; …
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012581938
Saved in:
8
The influence of communication in destination imagery during COVID-19
Cambra-Fierro, Jesús
;
Fuentes-Blasco, María
;
Gao, Lily
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013209580
Saved in:
9
"Towards a co-creation framework in the retail banking services industry : do demographics influence?"
Cambra-Fierro, Jesús
;
Pérez, Lourdes
;
Grott, Emily
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 219-228
Persistent link: https://www.econbiz.de/10011629059
Saved in:
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