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~isPartOf:"Journal of retailing and consumer services"
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Consumer behaviour
74
Konsumentenverhalten
74
Salespeople
43
Verkaufspersonal
42
Arbeitsverhalten
39
Work behaviour
39
Beziehungsmarketing
37
Relationship marketing
37
Einzelhandel
36
Retail trade
36
Gastronomie
31
Restaurant industry
31
Customer satisfaction
29
Kundenzufriedenheit
29
Dienstleistungsqualität
28
Service quality
28
Leistungsmotivation
20
Work motivation
20
Motivation
13
Taiwan
11
Customer service
10
Emotion
10
Kundenservice
10
Personality psychology
10
Persönlichkeitspsychologie
10
Arbeitsleistung
9
Job performance
9
Selling
9
Verkauf
9
Arbeitszufriedenheit
8
Job satisfaction
8
Online retailing
8
Online-Handel
8
Corporate Social Responsibility
7
Corporate social responsibility
7
Luxury goods
7
Luxusgüter
7
Organizational behaviour
7
Verhalten in Organisationen
7
Arbeitskräfte
6
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131
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132
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132
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English
132
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Arndt, Aaron D.
3
Gong, Taeshik
3
Mertens, Willem
3
Recker, Jan
3
Shao, Wei
3
Beer, Leon T. de
2
Echchakoui, Saïd
2
Gaan, Niharika
2
Grace, Debra
2
Hur, Won-Moo
2
Lee, Kangcheol
2
Ngo, Liem Viet
2
Park, Hyewon
2
Poujol, Juliet F.
2
Shin, Yuhyung
2
Surachartkumtonkun, Jiraporn
2
Van Tonder, Estelle
2
Vieira, Valter Afonso
2
Yurova, Yuliya
2
Abdelmoety, Ziad Hassan
1
Aboul-Dahab, Sameh
1
Abratt, Russell
1
Agag, Gomaa
1
Aggarwal, Arun
1
Ahmad, Naveed
1
Akhtar, Nadeem
1
Akram, Muhammad Shakaib
1
Al Dhaen, Esra Saleh
1
Al Halbusi, Hussam
1
Al-Kilani, Shaymaa
1
Alarood, Ala Abdulsalam
1
Ali Ahani
1
Aljaberi, Musheer A.
1
Alsalem, Khalaf Okab
1
Altab, Hossin Md
1
Alzahrani, Ahmed Omar
1
Andersson, Pernille K.
1
Antwi, Collins Opoku
1
Arditto, Luis
1
Arji, Goli
1
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Journal of retailing and consumer services
International journal of hospitality management
1,063
The international journal of human resource management
795
Zi you zhong guo zhi gong ye
758
International journal of contemporary hospitality management
492
Journal of business research : JBR
439
Journal of business ethics : JOBE
425
International journal of human resource management
414
SpringerLink / Bücher
384
Human resource management
297
Human resource management review
289
Tourism management : research, policies, practice
251
Journal of vocational behavior
234
The service industries journal
227
Discussion paper series / IZA
226
Journal of managerial psychology
220
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
217
Industrial marketing management : the international journal for industrial and high-tech firms
202
Employee relations
201
Economic review : issued bi-monthly
197
Journal of business and psychology
196
Journal of hospitality marketing & management
196
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
181
International journal of manpower
179
Human resource management journal
178
NBER working paper series
172
Applied economics
167
Cogent business & management
167
Management revue : socio-economic studies
167
The journal of personal selling & sales management : JPSSM
163
Review of Pacific Basin financial markets and policies
158
Working paper / National Bureau of Economic Research, Inc.
157
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
155
Springer eBook Collection
146
Journal of management & organization : JMO
136
Academy of Management journal : AMJ
135
Journal of management : JOM
135
NBER Working Paper
131
Leadership & organization development journal
127
Public personnel management
127
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ECONIS (ZBW)
132
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1
The consequences of customer-oriented constructive deviance in luxury-hotel restaurants
Gong, Taeshik
;
Wang, Chan-Ya
;
Lee, Kangcheol
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012305401
Saved in:
2
How uncivil customers corrode the relationship between frontline employees and retailers
Gaucher, Benoît
;
Chebat, Jean-Charles
- In:
Journal of retailing and consumer services
46
(
2019
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011980754
Saved in:
3
Internet Channel Cannibalization and its influence on salesperson performance outcomes in an emerging economy context
Sharma, Dheeraj
;
Pandey, S.K.
;
Chandwani, Rajesh
; …
- In:
Journal of retailing and consumer services
45
(
2018
),
pp. 179-189
Persistent link: https://www.econbiz.de/10011929954
Saved in:
4
The impact of
salespeople
's relational behaviors and organizational fairness on customer loyalty : an empirical study in B-to-B relationships
Poujol, Juliet F.
;
Siadou-martin, Béatrice
;
Vidal, David
; …
- In:
Journal of retailing and consumer services
20
(
2013
)
5
,
pp. 429-438
Persistent link: https://www.econbiz.de/10009768994
Saved in:
5
Antecedents of adaptive selling among retail
salespeople
: a multilevel analysis
Simintiras, Antonis C.
;
Ifie, Kemefasu
;
Watkins, Alan J.
; …
- In:
Journal of retailing and consumer services
20
(
2013
)
4
,
pp. 419-428
Persistent link: https://www.econbiz.de/10009755352
Saved in:
6
Deviant behavior in retail, when sales associates "go bad"! : examining the relationship between thr work-family interface, job, stress, and salesperson deviance
Swimberghe, Krist
;
Jones, Robert Paul
;
Darrat, Mahmoud
- In:
Journal of retailing and consumer services
21
(
2014
)
4
,
pp. 424-431
Persistent link: https://www.econbiz.de/10010388560
Saved in:
7
Examining the consequences of customer-oriented deviance in retail
Mortimer, Gary
;
Fazal-e-Hasan, Syed
;
Strebel, Judi
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012431571
Saved in:
8
Leading ethically to shape service-oriented organizational citizenship behavior among tourism salespersons : dual mediation paths and moderating role of service role identity
Luu Trong Tuan
;
Vu Thanh Ngan
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012502636
Saved in:
9
Service employee dress : effects on employee-customer interactions and customer-brand relationship at full-service restaurants
Wang, Yao-Chin
;
Lang, Chunmin
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012114108
Saved in:
10
Customer deviance in retailing : managers' emotional support and employees' affective wellbeing
Mayr, Kathrin
;
Teller, Christoph
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014253513
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