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~isPartOf:"Journal of retailing and consumer services"
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Service quality
334
Dienstleistungsqualität
333
Consumer behaviour
237
Konsumentenverhalten
237
Customer satisfaction
216
Kundenzufriedenheit
216
Beziehungsmarketing
181
Relationship marketing
181
Einzelhandel
70
Retail trade
70
Customer service
58
Kundenservice
58
Online retailing
40
Online-Handel
40
Beschwerdemanagement
37
Complaint management
37
Satisfaction
28
Dienstleistungssektor
26
Emotion
26
Service industry
26
Viral marketing
26
Virales Marketing
26
E-commerce
25
Electronic Commerce
25
Customer loyalty
23
Customer integration
20
Kundenintegration
20
Customer experience
19
Ladengestaltung
19
Store design
19
Confidence
17
Quality management
17
Qualitätsmanagement
17
Service failure
17
Vertrauen
17
Brand management
16
Markenführung
16
Brand image
15
Markenimage
15
Mobile communications
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English
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Prentice, Catherine
11
Söderlund, Magnus
8
Park, Jungkun
5
Quach, Sara
5
Gong, Taeshik
4
Paul, Justin
4
Prybutok, Victor R.
4
Rokonuzzaman, Md
4
Harun, Ahasan
3
Hollebeek, Linda D.
3
Jebarajakirthy, Charles
3
Karande, Kiran
3
Ladhari, Riadh
3
Mortimer, Gary
3
Park, Eunil
3
Thaichon, Park
3
Wang, Xueqin
3
Al Khateeb, Amr
2
Alnawas, Ibrahim
2
Antwi, Collins Opoku
2
Asante, Daniel
2
Asante, Eric Adom
2
Ashill, Nicholas J.
2
Babin, Barry J.
2
Bilgihan, Anil
2
Boadi, Evans Asante
2
Boakye, Kwabena G.
2
Borges, Adilson
2
Brengman, Malaika
2
Cambra-Fierro, Jesús
2
Chen, Mu-Chen
2
Cioppi, Marco
2
Cuny, Caroline
2
Davari, Arezoo
2
Dorai, Sriram
2
Dwivedi, Yogesh Kumar
2
El Hedhli, Kamel
2
El-Adly, Mohammed Ismail
2
El-Manstrly, Dahlia
2
Ellis-Chadwick, Fiona
2
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Journal of retailing and consumer services
NBER working paper series
1,115
Working paper / National Bureau of Economic Research, Inc.
1,013
NBER Working Paper
886
Discussion paper series / IZA
791
MPRA Paper
576
IZA Discussion Papers
519
CESifo working papers
469
Policy research working paper : WPS
468
IZA Discussion Paper
463
Working paper
459
International journal of hospitality management
450
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
433
Journal of business research : JBR
383
Policy Research Working Paper Series
378
Discussion paper / Centre for Economic Policy Research
370
SpringerLink / Bücher
340
CESifo Working Paper
334
Economics of education review
333
World Bank E-Library Archive
326
The service industries journal
298
CESifo Working Paper Series
263
Discussion papers / CEPR
245
The journal of corporate finance : contracting, governance and organization
238
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
223
Applied economics
221
Discussion paper
214
The journal of services marketing
212
CEPR Discussion Papers
208
Finance research letters
208
World Bank Policy Research Working Paper
208
Journal of public economics
200
Finance and development : a quarterly magazine of the IMF
199
Working Paper
198
Journal of development economics
196
Journal of economic behavior & organization : JEBO
189
Auditing : a journal of practice & theory
180
Management science : journal of the Institute for Operations Research and the Management Sciences
179
Journal of banking & finance
178
Der langfristige Kredit : Zeitschrift für Finanzierung, Kapitalanlage und Immobilienwesen
172
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ECONIS (ZBW)
341
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1
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341
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1
Children's influences on in-store purchases
Ebster, Claus
;
Wagner, Udo
;
Neumueller, Deniese
- In:
Journal of retailing and consumer services
16
(
2009
)
2
,
pp. 145-154
Persistent link: https://www.econbiz.de/10003837517
Saved in:
2
Using the Eyberg Child Behaviour Inventory to investigate pester power
Page, Bill
;
Sharp, Anne
;
Lockshin, Lawrence S.
; …
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 265-271
Persistent link: https://www.econbiz.de/10011995601
Saved in:
3
Parents
and children in supermarkets : incidence and influence
Page, Bill
;
Sharp, Anne
;
Lockshin, Larry
;
Sorensen, Herb
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 31-39
Persistent link: https://www.econbiz.de/10011801729
Saved in:
4
Productivity change of microfinance
institutions
in
Kenya
: a bootstrap Malmquist approach
Wijesiri, Mahinda
;
Meoli, Michele
- In:
Journal of retailing and consumer services
25
(
2015
),
pp. 115-121
Persistent link: https://www.econbiz.de/10011313591
Saved in:
5
Franchising in the healthcare sector : the case of Child and Family Wellness clinics in
Kenya
Perrigot, Rozenn
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 227-238
Persistent link: https://www.econbiz.de/10011808593
Saved in:
6
Competitiveness vis-à-vis service quality as drivers of customer loyalty mediated by perceptions of regulation and stability in steady and volatile markets
Baumann, Chris
;
Hoadley, Susan
;
Hamin, Hamin
;
Nugraha, …
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 62-74
Persistent link: https://www.econbiz.de/10011697886
Saved in:
7
Beyond the shadow of a doubt : the effect of consumer knowledge on restaurant evaluation
Naderi, Iman
;
Paswan, Audhesh K.
;
Guzman, Francisco
- In:
Journal of retailing and consumer services
45
(
2018
),
pp. 221-229
Persistent link: https://www.econbiz.de/10011930005
Saved in:
8
A field study of customers' switching behavior for bank services
Manrai, Lalita A.
;
Manrai, Ajay K.
- In:
Journal of retailing and consumer services
14
(
2007
)
3
,
pp. 208-215
Persistent link: https://www.econbiz.de/10003458652
Saved in:
9
Providing a critical service today for tomorrow's consumers : a relational model of customer evaluations and responses in the child care industry
Kim, Young K.
;
Smith, Amy K.
- In:
Journal of retailing and consumer services
14
(
2007
)
3
,
pp. 232-245
Persistent link: https://www.econbiz.de/10003458658
Saved in:
10
Developing e-service quality scales : a literature review
Ladhari, Riadh
- In:
Journal of retailing and consumer services
17
(
2010
)
6
,
pp. 464-477
Persistent link: https://www.econbiz.de/10008696008
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