Beyond the shadow of a doubt : the effect of consumer knowledge on restaurant evaluation
Year of publication: |
November 2018
|
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Authors: | Naderi, Iman ; Paswan, Audhesh K. ; Guzman, Francisco |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 45.2018, p. 221-229
|
Subject: | Consumer Knowledge | Restaurant Evaluation | Chain Restaurant | Service Quality | Uncertainty | Dienstleistungsqualität | Service quality | Gastronomie | Restaurant industry | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Wissen | Knowledge |
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