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Competitiveness vis-à-vis service quality as drivers of customer loyalty mediated by perceptions of regulation and stability in steady and volatile markets
Baumann, Chris; Hoadley, Susan; Hamin, Hamin; Nugraha, … - In: Journal of retailing and consumer services 36 (2017), pp. 62-74
Persistent link: https://www.econbiz.de/10011697886
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Beyond the shadow of a doubt : the effect of consumer knowledge on restaurant evaluation
Naderi, Iman; Paswan, Audhesh K.; Guzman, Francisco - In: Journal of retailing and consumer services 45 (2018), pp. 221-229
Persistent link: https://www.econbiz.de/10011930005
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Consumer perceptions of Internet banking in Finland : the moderating role of familiarity
Mäenpää, Katariina; Kale, Sudhir H.; Kuusela, Hannu; … - In: Journal of retailing and consumer services 15 (2008) 4, pp. 266-276
Persistent link: https://www.econbiz.de/10003729833
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Consumer observations on channel choices - competitve strategies in Finnish grocery retailing
Koistinen, Katri; Järvinen, Raija - In: Journal of retailing and consumer services 16 (2009) 4, pp. 260-270
Persistent link: https://www.econbiz.de/10003864526
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Modelling consumer responses to an apparel store brand : store image as a risk reducer
Liljander, Veronica; Polsa, Pia; Riel, Allard C. R. van - In: Journal of retailing and consumer services 16 (2009) 4, pp. 281-290
Persistent link: https://www.econbiz.de/10003864541
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An analysis of suppliers' roles in category management collaboration
Lindblom, Arto; Olkkonen, Rami - In: Journal of retailing and consumer services 15 (2008) 1, pp. 1-8
Persistent link: https://www.econbiz.de/10003597004
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Context and mobile services' value-in-use
Gummerus, Johanna; Philström, Minna - In: Journal of retailing and consumer services 18 (2011) 6, pp. 521-533
Persistent link: https://www.econbiz.de/10009375654
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Tracing reputation risks in retailing and higher-education services
Suominen, Kati; Järvinen, Raija - In: Journal of retailing and consumer services 20 (2013) 2, pp. 207-217
Persistent link: https://www.econbiz.de/10009734313
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The effect of age on shopping orientation : choice orientation types of the ageing shoppers
Kohijoki, Anna-Maija; Marjanen, Heli - In: Journal of retailing and consumer services 20 (2013) 2, pp. 165-172
Persistent link: https://www.econbiz.de/10009734327
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The effect of aging on consumer disadvantage in grocery retail services among the Finnish elderly
Kohijoki, Anna-Maija - In: Journal of retailing and consumer services 18 (2011) 4, pp. 370-377
Persistent link: https://www.econbiz.de/10009232564