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~isPartOf:"Journal of retailing and consumer services"
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Service quality
332
Dienstleistungsqualität
331
Consumer behaviour
232
Konsumentenverhalten
232
Customer satisfaction
214
Kundenzufriedenheit
214
Beziehungsmarketing
180
Relationship marketing
180
Einzelhandel
70
Retail trade
70
Customer service
58
Kundenservice
58
Online retailing
39
Online-Handel
39
Beschwerdemanagement
37
Complaint management
37
Satisfaction
27
Dienstleistungssektor
26
Service industry
26
E-commerce
25
Electronic Commerce
25
Emotion
25
Viral marketing
25
Virales Marketing
25
Customer loyalty
23
Customer integration
20
Kundenintegration
20
Customer experience
19
Ladengestaltung
19
Store design
19
Confidence
17
Quality management
17
Qualitätsmanagement
17
Service failure
17
Vertrauen
17
Brand management
16
Markenführung
16
Brand image
15
Markenimage
15
Mobile communications
15
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Prentice, Catherine
11
Söderlund, Magnus
8
Jebarajakirthy, Charles
5
Park, Jungkun
5
Quach, Sara
5
Gong, Taeshik
4
Paul, Justin
4
Prybutok, Victor R.
4
Rokonuzzaman, Md
4
Harun, Ahasan
3
Hollebeek, Linda D.
3
Karande, Kiran
3
Ladhari, Riadh
3
Mortimer, Gary
3
Park, Eunil
3
Al Khateeb, Amr
2
Alnawas, Ibrahim
2
Antwi, Collins Opoku
2
Asante, Daniel
2
Asante, Eric Adom
2
Ashill, Nicholas J.
2
Babin, Barry J.
2
Bilgihan, Anil
2
Boadi, Evans Asante
2
Boakye, Kwabena G.
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Borges, Adilson
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Brengman, Malaika
2
Cambra-Fierro, Jesús
2
Chen, Mu-Chen
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Cioppi, Marco
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Cuny, Caroline
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Davari, Arezoo
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Dorai, Sriram
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Dwivedi, Yogesh Kumar
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El Hedhli, Kamel
2
El-Adly, Mohammed Ismail
2
El-Manstrly, Dahlia
2
Ellis-Chadwick, Fiona
2
Fazal-e-Hasan, Syed
2
Fernandes, Teresa
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Journal of retailing and consumer services
The journal of corporate finance : contracting, governance and organization
519
Journal of business research : JBR
471
Auditing : a journal of practice & theory
462
Corporate governance : an international review
426
International journal of hospitality management
419
Journal of business ethics : JOBE
413
NBER working paper series
396
Working paper / National Bureau of Economic Research, Inc.
376
Cogent business & management
344
Journal of management & governance
337
Managerial auditing journal
325
SpringerLink / Bücher
325
NBER Working Paper
324
MPRA Paper
319
The accounting review : a publication of the American Accounting Association
314
Finance research letters
304
The service industries journal
300
Journal of banking & finance
259
Corporate ownership & control : international scientific journal
257
Journal of financial economics
255
International review of financial analysis
254
Policy Research Working Paper Series
250
WPg : Kompetenz schafft Vertrauen
239
Corporate governance : the international journal for effective board performance
237
Pacific-Basin finance journal
237
International journal of auditing : IJA
235
Discussion paper / Centre for Economic Policy Research
229
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
229
Corporate Governance: The international journal of business in society
226
Accounting horizons : a quarterly publication of the American Accounting Association
224
International journal of disclosure and governance
218
The journal of services marketing
211
Research in international business and finance
207
International journal of economics and financial issues : IJEFI
192
Review of quantitative finance and accounting
189
International journal of economics and finance
185
International review of economics & finance : IREF
185
Journal of accounting and public policy
185
Applied economics
173
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ECONIS (ZBW)
336
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1
Productivity change of
microfinance
institutions in Kenya : a bootstrap Malmquist approach
Wijesiri, Mahinda
;
Meoli, Michele
- In:
Journal of retailing and consumer services
25
(
2015
),
pp. 115-121
Persistent link: https://www.econbiz.de/10011313591
Saved in:
2
War affected youth as consumers of microcredit : an application and extension of the theory of planned behaviour
Jebarajakirthy, Charles
;
Lobo, Antonio C.
- In:
Journal of retailing and consumer services
21
(
2014
)
3
,
pp. 239-248
Persistent link: https://www.econbiz.de/10010348762
Saved in:
3
A study investigating attitudinal perceptions of microcredit services and their relevant drivers in bottom of pyramid market segments
Jebarajakirthy, Charles
;
Lobo, Antonio
- In:
Journal of retailing and consumer services
23
(
2015
),
pp. 39-48
Persistent link: https://www.econbiz.de/10010503934
Saved in:
4
Competitiveness vis-à-vis service quality as drivers of customer loyalty mediated by perceptions of regulation and stability in steady and volatile markets
Baumann, Chris
;
Hoadley, Susan
;
Hamin, Hamin
;
Nugraha, …
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 62-74
Persistent link: https://www.econbiz.de/10011697886
Saved in:
5
Beyond the shadow of a doubt : the effect of consumer knowledge on restaurant evaluation
Naderi, Iman
;
Paswan, Audhesh K.
;
Guzman, Francisco
- In:
Journal of retailing and consumer services
45
(
2018
),
pp. 221-229
Persistent link: https://www.econbiz.de/10011930005
Saved in:
6
Consumers' implicit attitudes toward corporate social responsibility and corporate abilities : examining the influence of bank governance using the implicit association test
Lecuyer, Charlotte
;
Capelli, Sonia
;
Sabadie, William
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012581857
Saved in:
7
A field study of customers' switching behavior for bank services
Manrai, Lalita A.
;
Manrai, Ajay K.
- In:
Journal of retailing and consumer services
14
(
2007
)
3
,
pp. 208-215
Persistent link: https://www.econbiz.de/10003458652
Saved in:
8
Providing a critical service today for tomorrow's consumers : a relational model of customer evaluations and responses in the child care industry
Kim, Young K.
;
Smith, Amy K.
- In:
Journal of retailing and consumer services
14
(
2007
)
3
,
pp. 232-245
Persistent link: https://www.econbiz.de/10003458658
Saved in:
9
Developing e-service quality scales : a literature review
Ladhari, Riadh
- In:
Journal of retailing and consumer services
17
(
2010
)
6
,
pp. 464-477
Persistent link: https://www.econbiz.de/10008696008
Saved in:
10
The influence of quality cues and typicality cues on restaurant purchase intention
Roest, Henk
;
Rindfleisch, Aric
- In:
Journal of retailing and consumer services
17
(
2010
)
1
,
pp. 10-18
Persistent link: https://www.econbiz.de/10003938036
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